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Mercury SmartCraft VesselView FAILURE

RC
R C Smith Jr
Wed, Jun 30, 2021 1:13 PM

Hi all,

Any help would be MUCH appreciated! A planned trip to New England is in
jeopardy!

Engine instrument failure. Mercury SmartCraft VesselView, likely produced
from 2007 to 2012. It reads a variety of engine and generator conditions
(RPM, temp, oil pressure etc). In this application it is connected to a
Cummins QSB 5.9.
It began an intermittent failure (reading dashes instead of numbers) in
April. It was usually solved by waiting a few minutes or restarting the
engine. Last weekend it was reading the engine at startup then to dashes
and never recovered.
I checked all connections I could and talked to Mercury tech support who
walked me through a factory reset to no avail.
The engine starts and runs fine. Suspect it is the VesselView that has
failed.

Anybody with news of a similar failure and a fix would be appreciated.

Stay safe!
Bob


Robert Calhoun Smith, Jr.
M/V MARY KATHRYN
Hatteras 58 LRC      Annapolis, Maryland
Annapolis Yacht Club    Hatteras LRC Club
Marine Trawler Owners Assoc.  #4861

Hi all, Any help would be MUCH appreciated! A planned trip to New England is in jeopardy! Engine instrument failure. Mercury SmartCraft VesselView, likely produced from 2007 to 2012. It reads a variety of engine and generator conditions (RPM, temp, oil pressure etc). In this application it is connected to a Cummins QSB 5.9. It began an intermittent failure (reading dashes instead of numbers) in April. It was usually solved by waiting a few minutes or restarting the engine. Last weekend it was reading the engine at startup then to dashes and never recovered. I checked all connections I could and talked to Mercury tech support who walked me through a factory reset to no avail. The engine starts and runs fine. Suspect it is the VesselView that has failed. Anybody with news of a similar failure and a fix would be appreciated. Stay safe! Bob __________________________ Robert Calhoun Smith, Jr. M/V MARY KATHRYN Hatteras 58 LRC Annapolis, Maryland Annapolis Yacht Club Hatteras LRC Club Marine Trawler Owners Assoc. #4861