time-nuts@lists.febo.com

Discussion of precise time and frequency measurement

View all threads

RE: [Manual_Exchange] HP woes.

JM
John Miles
Thu, Apr 21, 2005 9:36 PM

-----Original Message-----
From: Manual_Exchange@yahoogroups.com
[mailto:Manual_Exchange@yahoogroups.com]On Behalf Of Chip_User
Sent: Thursday, April 21, 2005 8:26 AM
To: Manual_Exchange@yahoogroups.com
Subject: Re: [Manual_Exchange] HP woes.

There may be a way to get HP's blessings for selling/distributing (pdf)
manuals.  Take a look at this item on ebay.  The seller declares
"Reproduced with Permission, Courtesy of Agilent Technologies, Inc."

Here's the result of my conversation with Manuals Plus (forwarded by
permission):

Hello John,

We had not seen or heard anything about this until your e-mail but rest easy

as several years ago we obtained after trying for a long time the writt en

permission to copy and distribut the older no longer supported equipement

manauls. They do not give that easily as they feel unless they are sure the

copies or reprints as we call them are good ones they would be bad for their

name and you proably have noticed as required we put our name on the manual

so there is no mistake where it came from.

Thank you for bringing this to our attention as it is very interesting but

you will as in the past be able to obtain manuals from Manuals Plus

completely within the law.

Dixie

MANUALS PLUS

130 No. Cutler Dr.

No. Salt Lake City, UT 84054

ph: 801-936-7000

fax: 801-936-7004

YOU CAN NOW ORDER ONLINE, FROM

OUR WEBSITE, USING ANY MAJOR

CREDIT CARD

www.manualsplus.com

We accept any major credit cards, checks,

money orders and purchase orders

(with an established account)

We ship via Fed Ex, UPS and US Mail.

Price quted are in US dollars.

If we do not have the item in stock, we

can put you on our "want list" for that

item.

-----Original Message-----

From: John Miles [mailto:jmiles@pop.net]

Sent: Thursday, April 21, 2005 8:57 AM

To: sales@manualsplus.com

Subject: HP manuals

Hi --

I'm a customer of yours who's purchased several HP manuals in the past, and

I've always found your service extremely helpful when trying to bring a

piece of older HP gear back to life. I was wondering if you folks had any

comment on Agilent's recent campaign against people selling, giving away, or

otherwise distributing electronic and (rumor has it) print copies of HP

manuals:

http://bama.sbc.edu/images/Letter%204-18-05.pdf

Do you anticipate being able to continue to supply HP equipment manuals in

light of this threat? If not, have you attempted to contact Agilent's legal

department to negotiate a license? I would hate to see all avenues of HP

manual distribution eliminated, and as Manuals Plus has always been my

primary vendor for these manuals, I thought it would be a good idea to check

with you directly.

Thanks! -- John Miles, KE5FX

-----Original Message----- From: Manual_Exchange@yahoogroups.com [mailto:Manual_Exchange@yahoogroups.com]On Behalf Of Chip_User Sent: Thursday, April 21, 2005 8:26 AM To: Manual_Exchange@yahoogroups.com Subject: Re: [Manual_Exchange] HP woes. There may be a way to get HP's blessings for selling/distributing (pdf) manuals. Take a look at this item on ebay. The seller declares "Reproduced with Permission, Courtesy of Agilent Technologies, Inc." Here's the result of my conversation with Manuals Plus (forwarded by permission): Hello John, We had not seen or heard anything about this until your e-mail but rest easy as several years ago we obtained after trying for a long time the writt en permission to copy and distribut the older no longer supported equipement manauls. They do not give that easily as they feel unless they are sure the copies or reprints as we call them are good ones they would be bad for their name and you proably have noticed as required we put our name on the manual so there is no mistake where it came from. Thank you for bringing this to our attention as it is very interesting but you will as in the past be able to obtain manuals from Manuals Plus completely within the law. Dixie MANUALS PLUS 130 No. Cutler Dr. No. Salt Lake City, UT 84054 ph: 801-936-7000 fax: 801-936-7004 YOU CAN NOW ORDER ONLINE, FROM OUR WEBSITE, USING ANY MAJOR CREDIT CARD www.manualsplus.com We accept any major credit cards, checks, money orders and purchase orders (with an established account) We ship via Fed Ex, UPS and US Mail. Price quted are in US dollars. If we do not have the item in stock, we can put you on our "want list" for that item. -----Original Message----- From: John Miles [mailto:jmiles@pop.net] Sent: Thursday, April 21, 2005 8:57 AM To: sales@manualsplus.com Subject: HP manuals Hi -- I'm a customer of yours who's purchased several HP manuals in the past, and I've always found your service extremely helpful when trying to bring a piece of older HP gear back to life. I was wondering if you folks had any comment on Agilent's recent campaign against people selling, giving away, or otherwise distributing electronic and (rumor has it) print copies of HP manuals: http://bama.sbc.edu/images/Letter%204-18-05.pdf Do you anticipate being able to continue to supply HP equipment manuals in light of this threat? If not, have you attempted to contact Agilent's legal department to negotiate a license? I would hate to see all avenues of HP manual distribution eliminated, and as Manuals Plus has always been my primary vendor for these manuals, I thought it would be a good idea to check with you directly. Thanks! -- John Miles, KE5FX