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Re: [Maildev] When is the Thunderbird project going to introduce timely and complete bug triaging and assignment of triage owners who will actually also look at the bugs in their component?

JK
Jörg Knobloch
Wed, Aug 14, 2019 10:34 AM

On 14 Aug 2019 11:28, Emma Humphries wrote:

Thanks for your patience, I'm on PTO this week and next, but wanted to follow up when I saw this.

Alessandro suggestion for the next step is the right one.

My understanding from previous conversations on this was a resource constrain on triage owners and time might make it difficult for people to take on the role?

You will also benefit from time boxing your decisions on triage, such as first looking at the last 3 months of bugs, then the previous 3 months out to a year or so.

Triage owners on Firefox focus on the current release cycle and that's what we report out on.

I'll be back in the office on the 26th and happy to talk more then.

-- Emma (currently on BST in Dublin)

Thanks, Emma. We'll be looking at establishing some sort of process. Enjoy your PTO :-) - Jörg.

P.S.: Currently looking at bugs up to 300 days old I hadn't seen yet, about 200 to go, a bucket of fun (not!)