Hello Richard, customer support is very dear to us, and we hope to be doing a better job than some of the other companies out there.. We will do our best to support our products long into the future. Unfortunately with the CSAC being a brand new bleeding-edge technology it may take some time for these products to reach $250 pricing levels, but then again Thunderbolts and LPRO's also used to cost much more than $1000 at some point.. For initial support we have posted the first version of the CSAC GPSDO user manual on our website, under: _http://www.jackson-labs.com/docs.html_ (http://www.jackson-labs.com/docs.html) There is also a preliminary specsheet available if you click on the CSAC GPSDO picture on our home-page. bye, Said Begin forwarded message: From: "Richard H McCorkle" <mccorkle@ptialaska.net> Date: March 15, 2011 21:57:31 EDT To: "Discussion of precise time and frequency measurement" <time-nuts@febo.com> Subject: Re: [time-nuts] CSAC GPSDO Reply-To: mccorkle@ptialaska.net, Discussion of precise time and frequency measurement <time-nuts@febo.com> Hi Said, I hope Jackson Labs will provide better documentation and support for this product than what is typically available from Symmetricom. Especially maintaining support and documentation availability later in product life when the units go surplus to second-hand users at a price that an amateur Time-Nut can afford. It looks like a very nice unit that any Time-Nut would find highly desirable. Once the price comes down to say $250 each I'm sure there would be great interest in a Time-Nuts group buy, but that will probably be far in the future. Richard Hi guys, fyi, this morning we announced the brand new CSAC GPSDO by Jackson Labs Technologies and Symmetricom. _http://money.msn.com/business-news/article.aspx?Feed=BW&Date=20110315&ID=13 141583&Symbol=US:SYMM_ (http://money.msn.com/business-news/article.aspx?Feed=BW&Date=20110315&ID=13 141583&Symbol=US:SYMM) It is software compatible to our FireFly units, but has a couple of unique features: * Extremely low aging, thermal-, and g-sensitivity (about 10x better than a typical DOCXO) * less than 2us drift per day during holdover * less than 2 minute warmup to spec * less than 1W power consumption (CMOS output option) * built-in distribution amplifier for 10MHz, and 5MHz outputs * Phase Noise cleanup filter * 8V to 36V power supply for 12V or 24V vehicles * Can be operated and controlled from USB port or RS-232 port * GPSCon compatible * 0.5 inch component height, <0.7 inches overall height It will be a bit more expensive than legacy GPSDO's in the beginning as production ramps up, but pricing should come down later. bye, Said _______________________________________________ time-nuts mailing list -- <mailto:time-nuts@febo.com> time-nuts@febo.com To unsubscribe, go to <https://www.febo.com/cgi-bin/mailman/listinfo/time-nuts> https://www.febo.com/cgi-bin/mailman/listinfo/time-nuts and follow the instructions there. _______________________________________________ time-nuts mailing list -- <mailto:time-nuts@febo.com> time-nuts@febo.com To unsubscribe, go to <https://www.febo.com/cgi-bin/mailman/listinfo/time-nuts> https://www.febo.com/cgi-bin/mailman/listinfo/time-nuts and follow the instructions there.

On Wed, Mar 16, 2011 at 6:34 AM, <SAIDJACK@aol.com> wrote: > Hello Richard, > > customer support is very dear to us, and we hope to be doing a better job > than some of the other companies out there.. We will do our best to support > our  products long into the future. What is the current "street price" for these units? -- ===== Chris Albertson Redondo Beach, California