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RE: TWL: Re: Watermakers

AJ
Arild Jensen
Thu, Apr 29, 2004 6:57 PM

Bob Peterson

Arild, I won't challenge your knowledge of water conditions on The Loop.  As
indicated I have not done it, yet.  I hadn't realized it was as contaminated
with nasty stuff as you indicate.  As for bottled water, we use it
regularly, but are often asked about it since the cost often approaches that
of beer and soda!  In fact, bottled water around here is over twice as
expensive as diesel!  As we expect to mostly coastal cruise from Mexico to
Alaska, I think we'll continue with plans to install a watermaker for use in
that scenario.

REPLY
That would make sense, no argument  concerning your particular application.
However, the issue of clean, safe potable water is becoming a global concern.
National Geographic has  done a number of articles wherein this issue  has been
raised.

Even here in urban North American population centers the issue is becoming
important.
Industrial pollution of water reservoirs continues to grow.
Failure  to adequately monitor and regulate municipal water treatment plants has
resulted in fatalities ( Walkerton, Ontario, Canada  to name one  instance)  and
the authorities  charged with responsibility  for such matters warn of more
problems to come.

There are two basic ways to create safe drinking water. Evaporation/distillation
and RO.
Evaporation/ distillation requires heat energy whereas RO  only requires power
to drive a high pressure pump.
Steam ship propulsion  has always required extremely pure water. much more so
that  ordinary drinking water called for.
This in turn led to development of distillation equipment  using waste heat from
the boilers to produce the required pure water.
Unfortunately this technology  has not produced  small scale units  suitable for
pleasure yacht use  in vessels under 50 feet and which do not have continuously
running  power plants that produce sufficient waste heat.
One company called Nautilus does manufacture counter top distillation units for
domestic use but they sell them to a market where 230V Ac is the norm.
Another company in New Orleans produces evaporation water makers running off
waste engine heat and these are used on board  commercial vessels where internal
combustion engines run 24/7  and thus produce sufficient heat.

This is likely the most viable option for a water maker  on a boat doing the
Great Loop.
The same caveat applies. Pre filtration to remove sediment is a given. A regular
maintenance chore would be the cleaning out of residues  in the evaporator.
Picture the calcium build up in a kettle or coffee maker. The evaporator would
be much worse and require monthly cleaning.
The residue would contain a concentration of industrial pollutants including
toxic chemicals etc.
This would require some care in handling.
I'm not sure how many people would chose this option over paying  for bottled
drinking water instead.
It  becomes an individual choice I guess.

regards
Arild

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Bob Peterson Arild, I won't challenge your knowledge of water conditions on The Loop. As indicated I have not done it, yet. I hadn't realized it was as contaminated with nasty stuff as you indicate. As for bottled water, we use it regularly, but are often asked about it since the cost often approaches that of beer and soda! In fact, bottled water around here is over twice as expensive as diesel! As we expect to mostly coastal cruise from Mexico to Alaska, I think we'll continue with plans to install a watermaker for use in that scenario. REPLY That would make sense, no argument concerning your particular application. However, the issue of clean, safe potable water is becoming a global concern. National Geographic has done a number of articles wherein this issue has been raised. Even here in urban North American population centers the issue is becoming important. Industrial pollution of water reservoirs continues to grow. Failure to adequately monitor and regulate municipal water treatment plants has resulted in fatalities ( Walkerton, Ontario, Canada to name one instance) and the authorities charged with responsibility for such matters warn of more problems to come. There are two basic ways to create safe drinking water. Evaporation/distillation and RO. Evaporation/ distillation requires heat energy whereas RO only requires power to drive a high pressure pump. Steam ship propulsion has always required extremely pure water. much more so that ordinary drinking water called for. This in turn led to development of distillation equipment using waste heat from the boilers to produce the required pure water. Unfortunately this technology has not produced small scale units suitable for pleasure yacht use in vessels under 50 feet and which do not have continuously running power plants that produce sufficient waste heat. One company called Nautilus does manufacture counter top distillation units for domestic use but they sell them to a market where 230V Ac is the norm. Another company in New Orleans produces evaporation water makers running off waste engine heat and these are used on board commercial vessels where internal combustion engines run 24/7 and thus produce sufficient heat. This is likely the most viable option for a water maker on a boat doing the Great Loop. The same caveat applies. Pre filtration to remove sediment is a given. A regular maintenance chore would be the cleaning out of residues in the evaporator. Picture the calcium build up in a kettle or coffee maker. The evaporator would be much worse and require monthly cleaning. The residue would contain a concentration of industrial pollutants including toxic chemicals etc. This would require some care in handling. I'm not sure how many people would chose this option over paying for bottled drinking water instead. It becomes an individual choice I guess. regards Arild --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.659 / Virus Database: 423 - Release Date: 4/15/2004
PJ
Philip J. Rosch
Thu, Apr 29, 2004 7:05 PM

Re ICW water conditions, this morning my friend changed his 2' sock type
pre-filter on his US Watermaker.  He said he got about 100 gallons out of it
here in Vero Beach which means he filtered 1,000 gallons before it clogged.
His pre-filter is an order of magnitude larger than most watermaker filters
so Arild's point about pre-filtering is certainly well taken!

You can make water anywhere, but there is a carrying cost in time and/or
materials depending on the quality of the input water.

                                      Regards....

Phil Rosch
Old Harbor Consulting
M/V Curmudgeon MT-44TC
Currently moored in Vero Beach, FL

Re ICW water conditions, this morning my friend changed his 2' sock type pre-filter on his US Watermaker. He said he got about 100 gallons out of it here in Vero Beach which means he filtered 1,000 gallons before it clogged. His pre-filter is an order of magnitude larger than most watermaker filters so Arild's point about pre-filtering is certainly well taken! You can make water anywhere, but there is a carrying cost in time and/or materials depending on the quality of the input water. Regards.... Phil Rosch Old Harbor Consulting M/V Curmudgeon MT-44TC Currently moored in Vero Beach, FL
AJ
Arild Jensen
Thu, Apr 29, 2004 7:43 PM

I'm still shaking my head at the colossal  ignorance of the technical support
people  we find in many companies.

I just got off the phone to Raritan Engineering.
I had several technical questions concerning the operation and electrical
parameters of their Lectra-San  product.

They stipulate a certain minimum voltage below which the unit will apparently
not function.
I called up to get more details.

  1. Did this mean a safety circuit cut off operation when the minimum threshold
    was reached  or would performance simply degrade below this point.

Answer:
Well the orange light blinks and then the red light blinks.

  1. What happens  when the Dc voltage drops below the specified minimum.
    Does the amount of chlorine produced from electrolysis of salt water decrease or
    does a safety circuit cut off any operation?

Answer:
Don't know, the lights blink.

At that point a "senior" tech was called into the conversation.

This person  was bewildered by my question. Subsequently he indicated that a
"normal" 12V DC system would always be running at 13.6V because that was the
voltage for a "full battery"

I then asked how this could be if the boat was anchored out and no charging
source like a genset or engine was running.

His reply was: well normally the boat is dockside and the charger provides the
full 13.6 volts.
Hey guys,  don't you know that many harbors and marinas are designated  zero
discharge zones where NO toilet effluent of any description is allowed.

When I questioned the design philosophy of assuming a battery voltage of 13.6V
the senior tech insisted that  this was always the case.
Pointing out that as a battery  becomes discharged  this voltage drops elicited
a comment of dis-belief from the tech.

At that point I advised them to read Battery 101  in the ABYC standards.

Sheesh!!

And they call that engineering??
How can a company like that claim to be at the forefront of design innovation in
marine sanitation?

regards

Arild


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I'm still shaking my head at the colossal ignorance of the technical support people we find in many companies. I just got off the phone to Raritan Engineering. I had several technical questions concerning the operation and electrical parameters of their Lectra-San product. They stipulate a certain minimum voltage below which the unit will apparently not function. I called up to get more details. 1. Did this mean a safety circuit cut off operation when the minimum threshold was reached or would performance simply degrade below this point. Answer: Well the orange light blinks and then the red light blinks. 2. What happens when the Dc voltage drops below the specified minimum. Does the amount of chlorine produced from electrolysis of salt water decrease or does a safety circuit cut off any operation? Answer: Don't know, the lights blink. At that point a "senior" tech was called into the conversation. This person was bewildered by my question. Subsequently he indicated that a "normal" 12V DC system would always be running at 13.6V because that was the voltage for a "full battery" I then asked how this could be if the boat was anchored out and no charging source like a genset or engine was running. His reply was: well normally the boat is dockside and the charger provides the full 13.6 volts. Hey guys, don't you know that many harbors and marinas are designated zero discharge zones where NO toilet effluent of any description is allowed. When I questioned the design philosophy of assuming a battery voltage of 13.6V the senior tech insisted that this was always the case. Pointing out that as a battery becomes discharged this voltage drops elicited a comment of dis-belief from the tech. At that point I advised them to read Battery 101 in the ABYC standards. Sheesh!! And they call that engineering?? How can a company like that claim to be at the forefront of design innovation in marine sanitation? regards Arild --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.659 / Virus Database: 423 - Release Date: 4/15/2004
BP
Bob Peterson
Thu, Apr 29, 2004 8:06 PM

Arild,

As they say, "been there, done that".  Went through the same scenario with
Lectra-San a few years back for another boat.  What they don't tell you, for
reasons I don't understand, is that with low voltage the electrolysis
doesn't effectively treat the effluent and you are apt to be discharging
minimally treated effluent into the water.  I pursued the matter with
several levels of "support" and eventually got that admission, plus the
statement that "90% of all problems Lectra-San's experience is due to low
voltage".  As someone who's worked on more LectraSan's that I'd care to
(assisting friends typically) I can appreciate their comment because many
installations had sub-par wiring, even if the batteries were fully charged.

A former supervisor at a Taiwan boat builder told me that although the
wiring specifications might call for #10 gauge wire to the electric toilets,
in practice if 10-gauge wasn't available that day, they did NOT halt
production.  They might use #8 (lucky you), but more typically they would
substitute #12 or #14, with a resulting voltage drop that hindered LectraSan
performance, and as we discussed, often damaged Jabsco electric toilet pumps
that tend to deteriorate rather quickly when on a voltage diet.

So while the tech folks you talked with clearly were clueless, at least we
can understand where their penchant for saying "low voltage" comes from,
given the typical installations we see of their products.

Bob Peterson
47' Lien Hwa CMY
"Lopaka Nane"
San Francisco

-----Original Message-----
From: Arild Jensen
Sent: Thursday, April 29, 2004 12:44 PM
To: trawler-world-list@lists.samurai.com
Subject: TWL: Design approach and people knowledge.

I'm still shaking my head at the colossal ignorance of the technical support
people we find in many companies.
I just got off the phone to Raritan Engineering.  I had several technical
questions concerning the operation and electrical parameters of their
Lectra-San product.  They stipulate a certain minimum voltage below which
the unit will apparently not function.  I called up to get more details.

  1. Did this mean a safety circuit cut off operation when the minimum
    threshold was reached  or would performance simply degrade below this point.

Answer:
Well the orange light blinks and then the red light blinks.

  1. What happens  when the Dc voltage drops below the specified minimum.
    Does the amount of chlorine produced from electrolysis of salt water
    decrease or does a safety circuit cut off any operation?

Answer:
Don't know, the lights blink.

At that point a "senior" tech was called into the conversation.

This person  was bewildered by my question. Subsequently he indicated that a
"normal" 12V DC system would always be running at 13.6V because that was the
voltage for a "full battery"

I then asked how this could be if the boat was anchored out and no charging
source like a genset or engine was running.

His reply was: well normally the boat is dockside and the charger provides
the full 13.6 volts.
Hey guys,  don't you know that many harbors and marinas are designated  zero
discharge zones where NO toilet effluent of any description is allowed.

When I questioned the design philosophy of assuming a battery voltage of
13.6V the senior tech insisted that  this was always the case.
Pointing out that as a battery  becomes discharged  this voltage drops
elicited a comment of dis-belief from the tech.

At that point I advised them to read Battery 101  in the ABYC standards.

Sheesh!!

And they call that engineering??
How can a company like that claim to be at the forefront of design
innovation in marine sanitation?

regards

Arild

Arild, As they say, "been there, done that". Went through the same scenario with Lectra-San a few years back for another boat. What they don't tell you, for reasons I don't understand, is that with low voltage the electrolysis doesn't effectively treat the effluent and you are apt to be discharging minimally treated effluent into the water. I pursued the matter with several levels of "support" and eventually got that admission, plus the statement that "90% of all problems Lectra-San's experience is due to low voltage". As someone who's worked on more LectraSan's that I'd care to (assisting friends typically) I can appreciate their comment because many installations had sub-par wiring, even if the batteries were fully charged. A former supervisor at a Taiwan boat builder told me that although the wiring specifications might call for #10 gauge wire to the electric toilets, in practice if 10-gauge wasn't available that day, they did NOT halt production. They might use #8 (lucky you), but more typically they would substitute #12 or #14, with a resulting voltage drop that hindered LectraSan performance, and as we discussed, often damaged Jabsco electric toilet pumps that tend to deteriorate rather quickly when on a voltage diet. So while the tech folks you talked with clearly were clueless, at least we can understand where their penchant for saying "low voltage" comes from, given the typical installations we see of their products. Bob Peterson 47' Lien Hwa CMY "Lopaka Nane" San Francisco -----Original Message----- From: Arild Jensen Sent: Thursday, April 29, 2004 12:44 PM To: trawler-world-list@lists.samurai.com Subject: TWL: Design approach and people knowledge. I'm still shaking my head at the colossal ignorance of the technical support people we find in many companies. I just got off the phone to Raritan Engineering. I had several technical questions concerning the operation and electrical parameters of their Lectra-San product. They stipulate a certain minimum voltage below which the unit will apparently not function. I called up to get more details. 1. Did this mean a safety circuit cut off operation when the minimum threshold was reached or would performance simply degrade below this point. Answer: Well the orange light blinks and then the red light blinks. 2. What happens when the Dc voltage drops below the specified minimum. Does the amount of chlorine produced from electrolysis of salt water decrease or does a safety circuit cut off any operation? Answer: Don't know, the lights blink. At that point a "senior" tech was called into the conversation. This person was bewildered by my question. Subsequently he indicated that a "normal" 12V DC system would always be running at 13.6V because that was the voltage for a "full battery" I then asked how this could be if the boat was anchored out and no charging source like a genset or engine was running. His reply was: well normally the boat is dockside and the charger provides the full 13.6 volts. Hey guys, don't you know that many harbors and marinas are designated zero discharge zones where NO toilet effluent of any description is allowed. When I questioned the design philosophy of assuming a battery voltage of 13.6V the senior tech insisted that this was always the case. Pointing out that as a battery becomes discharged this voltage drops elicited a comment of dis-belief from the tech. At that point I advised them to read Battery 101 in the ABYC standards. Sheesh!! And they call that engineering?? How can a company like that claim to be at the forefront of design innovation in marine sanitation? regards Arild
HW
Hal Wyman
Thu, Apr 29, 2004 10:04 PM

Arild, with a few exceptions, the so-called technical support staff (at
least in the computer business) is geared to answer simple questions from
tech-phobic individuals.  ("It says to hit any key.  Where is the any key
and how hard should I hit it?")

Anybody in tech support qualified to answer the kinds of questions you are
posing has already been promoted into the engineering groups.

Would YOU apply for a job in tech support??

I'm still shaking my head at the colossal  ignorance of the
technical support people  we find in many companies.

Arild, with a few exceptions, the so-called technical support staff (at least in the computer business) is geared to answer simple questions from tech-phobic individuals. ("It says to hit any key. Where is the any key and how hard should I hit it?") Anybody in tech support qualified to answer the kinds of questions you are posing has already been promoted into the engineering groups. Would YOU apply for a job in tech support?? > > I'm still shaking my head at the colossal ignorance of the > technical support people we find in many companies. >
AJ
Arild Jensen
Thu, Apr 29, 2004 10:14 PM

Hal wrote:
Anybody in tech support qualified to answer the kinds of questions you are
posing has already been promoted into the engineering groups.

Would YOU apply for a job in tech support??

REPLY
As a matter of fact, I began at Statpower in Tech Support.

Concerning Raritan, I specifically asked to be passed upwards to someone in
engineering and this was supposedly done.
At least the second person was identified as a senior technical expert who  was
supposed to know about design issues.

It was the engineering guy who did not know much about battery systems and who
assumed that  the float voltage of a charge was the same as the actual terminal
voltage of a full  battery not connected to a charging source. Every basic
battery book covers this detail.

When I pointed out that he was reading the surface charge because the battery
had recently  been taken off the charger, he asked what a surface charge was.
Duh!!

I pointed out that a treatment system was likely to be used when the boat was
anchored out and thus not connected to a charging source.
In addition,  why would the design engineers assume that a boat secured
alongside a marina dock  could dump treated sewage overboard.
By now it is almost universal that  marina slips and such are a "zero discharge"
zone.

If Raritan is truly concerned with manufacturing a sewage treatment  device that
really  meets all relevant EPA and other requirements  I would expect them to
design for worst case scenario. meaning a nearly dead battery voltage or perhaps
excessive voltage drop.

In other words  the system should work  within design parameters  when the
supply voltage at the Lectra San  device is as low as 10.0 V.

Other manufacturers have dealt successfully with this exact same problem by
incorporating a switch mode power supply.
Look at nearly any commercial grade electronics devices. They are rated 10 - 40
V DC. Current draw is given as a function of supply voltage.
In other words a high e supply voltage requires a lower current draw.
This is an established design approach  which has been in use for more than a
decade.

In addition, they do not  provide a product powered by an AC power supply  which
is more common on board larger yachts.
In actual fact, most large yachts use  AC powered electric toilets, so I am now
wondering why  Raritan  does not expect to serve this market.
Does it mean that all megayachts have holding tanks or that they dump untreated
effluent overboard?

regards
Arild

I'm still shaking my head at the colossal  ignorance of the
technical support people  we find in many companies.


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Hal wrote: Anybody in tech support qualified to answer the kinds of questions you are posing has already been promoted into the engineering groups. Would YOU apply for a job in tech support?? REPLY As a matter of fact, I began at Statpower in Tech Support. Concerning Raritan, I specifically asked to be passed upwards to someone in engineering and this was supposedly done. At least the second person was identified as a senior technical expert who was supposed to know about design issues. It was the engineering guy who did not know much about battery systems and who assumed that the float voltage of a charge was the same as the actual terminal voltage of a full battery not connected to a charging source. Every basic battery book covers this detail. When I pointed out that he was reading the surface charge because the battery had recently been taken off the charger, he asked what a surface charge was. Duh!! I pointed out that a treatment system was likely to be used when the boat was anchored out and thus not connected to a charging source. In addition, why would the design engineers assume that a boat secured alongside a marina dock could dump treated sewage overboard. By now it is almost universal that marina slips and such are a "zero discharge" zone. If Raritan is truly concerned with manufacturing a sewage treatment device that really meets all relevant EPA and other requirements I would expect them to design for worst case scenario. meaning a nearly dead battery voltage or perhaps excessive voltage drop. In other words the system should work within design parameters when the supply voltage at the Lectra San device is as low as 10.0 V. Other manufacturers have dealt successfully with this exact same problem by incorporating a switch mode power supply. Look at nearly any commercial grade electronics devices. They are rated 10 - 40 V DC. Current draw is given as a function of supply voltage. In other words a high e supply voltage requires a lower current draw. This is an established design approach which has been in use for more than a decade. In addition, they do not provide a product powered by an AC power supply which is more common on board larger yachts. In actual fact, most large yachts use AC powered electric toilets, so I am now wondering why Raritan does not expect to serve this market. Does it mean that all megayachts have holding tanks or that they dump untreated effluent overboard? regards Arild > > I'm still shaking my head at the colossal ignorance of the > technical support people we find in many companies. > --- Incoming mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.659 / Virus Database: 423 - Release Date: 4/15/2004 --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.659 / Virus Database: 423 - Release Date: 4/15/2004
PJ
Philip J. Rosch
Fri, Apr 30, 2004 1:42 AM

In defense of the teck-weenies, you need to know how the chain of command
works.  Most tech support shops have "level 1" people answer the phone.
They know about the "any key".  Level 2 techs are in the background when the
simple answers don't solve the problem.  When I have a problem I
respectfully ask for the "level 3" techs who actually know how everything
works.

The trick is getting to the level 3 folks.  Arild, for example would be a
level 3 if he opted to be in that business.

                                      Regards....

Phil Rosch
Old Harbor Consulting
M/V Curmudgeon MT-44TC
Currently moored in Vero Beach, FL

In defense of the teck-weenies, you need to know how the chain of command works. Most tech support shops have "level 1" people answer the phone. They know about the "any key". Level 2 techs are in the background when the simple answers don't solve the problem. When I have a problem I respectfully ask for the "level 3" techs who actually know how everything works. The trick is getting to the level 3 folks. Arild, for example would be a level 3 if he opted to be in that business. Regards.... Phil Rosch Old Harbor Consulting M/V Curmudgeon MT-44TC Currently moored in Vero Beach, FL
MR
Mark Richter
Fri, Apr 30, 2004 3:20 AM

<<One company called Nautilus does manufacture counter top
distillation units for domestic use but they sell them to a
market where 230V Ac is the norm.>>

Some friends of mine have a tabletop distillation unit they
bought at Sears a couple of years ago.  I think it cost about
$60, and runs on 110v AC.  I think it makes a couple of gallons a
day, which they use for drinking.

Mark Richter, Winnie the Pooh
presently on the hard in Indiantown, FL

<<One company called Nautilus does manufacture counter top distillation units for domestic use but they sell them to a market where 230V Ac is the norm.>> Some friends of mine have a tabletop distillation unit they bought at Sears a couple of years ago. I think it cost about $60, and runs on 110v AC. I think it makes a couple of gallons a day, which they use for drinking. Mark Richter, Winnie the Pooh presently on the hard in Indiantown, FL
PH
Peggie Hall
Sat, May 1, 2004 7:07 PM

...I pursued the matter with
several levels of "support" and eventually got that admission, plus the
statement that "90% of all problems Lectra-San's experience is due to low
voltage".  As someone who's worked on more LectraSan's that I'd care to
(assisting friends typically) I can appreciate their comment because many
installations had sub-par wiring, even if the batteries were fully charged.

Not only sub-par wiring, but sea water calcium carbonate buildup on the
electrodes, can prevent the unit from treating. The electrodes have to
be cleaned periodically (up to 4x/year in warm waters)...which does NOT
require opening it up, but only a solution of muriatic acid and water
used according to directions in the manual.

Another common culprit is failure to add a separate dedicated circuit
for the L/S that's shared by nothing else except an electric toilet.
Putting it on a circuit shared by other devices/equipment will result in
a voltage drop to L/S if they're also running.

And no matter what the wire size, if the distance from the battery is
too far, that will also result in a voltage drop.

Peggie

Peggie Hall
Specializing in marine sanitation since 1987
Author "Get Rid of Boat Odors - A Guide To Marine Sanitation Systems and
Other Sources of Aggravation and Odor"
http://www.seaworthy.com/html/get_rid_of_boat_odors.html
http://shop.sailboatowners.com/detail.tpl?fno=400&group=327

...I pursued the matter with several levels of "support" and eventually got that admission, plus the statement that "90% of all problems Lectra-San's experience is due to low voltage". As someone who's worked on more LectraSan's that I'd care to (assisting friends typically) I can appreciate their comment because many installations had sub-par wiring, even if the batteries were fully charged. Not only sub-par wiring, but sea water calcium carbonate buildup on the electrodes, can prevent the unit from treating. The electrodes have to be cleaned periodically (up to 4x/year in warm waters)...which does NOT require opening it up, but only a solution of muriatic acid and water used according to directions in the manual. Another common culprit is failure to add a separate dedicated circuit for the L/S that's shared by nothing else except an electric toilet. Putting it on a circuit shared by other devices/equipment will result in a voltage drop to L/S if they're also running. And no matter what the wire size, if the distance from the battery is too far, that will also result in a voltage drop. Peggie ---------- Peggie Hall Specializing in marine sanitation since 1987 Author "Get Rid of Boat Odors - A Guide To Marine Sanitation Systems and Other Sources of Aggravation and Odor" http://www.seaworthy.com/html/get_rid_of_boat_odors.html http://shop.sailboatowners.com/detail.tpl?fno=400&group=327