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Trimble Thunderbolt Error

CH
Chris Hastreiter
Sat, Oct 15, 2022 3:41 PM

Hi,

I have a trimble thunderbolt of 2005 vintage that just started going into
an infinite reboot loop with the following error spitting out in tboltmon
on every reboot:

Application Fatal Error:
FATAL ERROR ID=0x00000000; CODE=0xE0000009

Does anyone have experience with this problem or have ideas on what to look
for?  I've checked supplies on the +12/-12/+5V from the power supply board
to the main board and everything looks good.

The +5V is drawing about 200mA
+12 is ~700mA during warmup and dropping to ~180mA when warm
-12V is drawing ~2.5mA

The 10MHz out is putting out a clean sine wave that is about 0.75Hz high
and is unaffected by the reboot cycle.

The 1PPS output is providing a pulse whenever the unit is running and stops
providing pulses during the reboot.

The unit is rebooting every 5 to 15 seconds.  I've attached a screenshot of
the status reported by tboltmon when the unit is up between reboots.  Prior
to this happening this unit was happily locked to satellites and
disciplining normally.  I didn't have an antenna attached for this
screenshot which is why it's reporting an antenna open condition, but
connecting the antenna does not affect the reboot cycle.

I appreciate any suggestions you may have.

Thanks,

Chris

Hi, I have a trimble thunderbolt of 2005 vintage that just started going into an infinite reboot loop with the following error spitting out in tboltmon on every reboot: Application Fatal Error: FATAL ERROR ID=0x00000000; CODE=0xE0000009 Does anyone have experience with this problem or have ideas on what to look for? I've checked supplies on the +12/-12/+5V from the power supply board to the main board and everything looks good. The +5V is drawing about 200mA +12 is ~700mA during warmup and dropping to ~180mA when warm -12V is drawing ~2.5mA The 10MHz out is putting out a clean sine wave that is about 0.75Hz high and is unaffected by the reboot cycle. The 1PPS output is providing a pulse whenever the unit is running and stops providing pulses during the reboot. The unit is rebooting every 5 to 15 seconds. I've attached a screenshot of the status reported by tboltmon when the unit is up between reboots. Prior to this happening this unit was happily locked to satellites and disciplining normally. I didn't have an antenna attached for this screenshot which is why it's reporting an antenna open condition, but connecting the antenna does not affect the reboot cycle. I appreciate any suggestions you may have. Thanks, Chris
DC
Dennis C. Donah
Sun, Oct 16, 2022 1:41 AM

Hi, I don't know if this relates to your issues, but I suddenly was
having problems with my Thunderbolt being intermittent.  I couldn't find
anything wrong and started to think that the receiver outran it's
lifetime, but by chance I saw a bulging electrolytic cap in the power
supply.  I changed the cap, fixed the problem. Don't know, don't care,
it works.

Dennis

On 10/15/2022 11:41 AM, Chris Hastreiter via time-nuts wrote:

Hi,

I have a trimble thunderbolt of 2005 vintage that just started going into
an infinite reboot loop with the following error spitting out in tboltmon
on every reboot:

Application Fatal Error:
FATAL ERROR ID=0x00000000; CODE=0xE0000009

Does anyone have experience with this problem or have ideas on what to look
for?  I've checked supplies on the +12/-12/+5V from the power supply board
to the main board and everything looks good.

The +5V is drawing about 200mA
+12 is ~700mA during warmup and dropping to ~180mA when warm
-12V is drawing ~2.5mA

The 10MHz out is putting out a clean sine wave that is about 0.75Hz high
and is unaffected by the reboot cycle.

The 1PPS output is providing a pulse whenever the unit is running and stops
providing pulses during the reboot.

The unit is rebooting every 5 to 15 seconds.  I've attached a screenshot of
the status reported by tboltmon when the unit is up between reboots.  Prior
to this happening this unit was happily locked to satellites and
disciplining normally.  I didn't have an antenna attached for this
screenshot which is why it's reporting an antenna open condition, but
connecting the antenna does not affect the reboot cycle.

I appreciate any suggestions you may have.

Thanks,

Chris


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Hi, I don't know if this relates to your issues, but I suddenly was having problems with my Thunderbolt being intermittent.  I couldn't find anything wrong and started to think that the receiver outran it's lifetime, but by chance I saw a bulging electrolytic cap in the power supply.  I changed the cap, fixed the problem. Don't know, don't care, it works. Dennis On 10/15/2022 11:41 AM, Chris Hastreiter via time-nuts wrote: > Hi, > > I have a trimble thunderbolt of 2005 vintage that just started going into > an infinite reboot loop with the following error spitting out in tboltmon > on every reboot: > > Application Fatal Error: > FATAL ERROR ID=0x00000000; CODE=0xE0000009 > > Does anyone have experience with this problem or have ideas on what to look > for? I've checked supplies on the +12/-12/+5V from the power supply board > to the main board and everything looks good. > > The +5V is drawing about 200mA > +12 is ~700mA during warmup and dropping to ~180mA when warm > -12V is drawing ~2.5mA > > The 10MHz out is putting out a clean sine wave that is about 0.75Hz high > and is unaffected by the reboot cycle. > > The 1PPS output is providing a pulse whenever the unit is running and stops > providing pulses during the reboot. > > The unit is rebooting every 5 to 15 seconds. I've attached a screenshot of > the status reported by tboltmon when the unit is up between reboots. Prior > to this happening this unit was happily locked to satellites and > disciplining normally. I didn't have an antenna attached for this > screenshot which is why it's reporting an antenna open condition, but > connecting the antenna does not affect the reboot cycle. > > I appreciate any suggestions you may have. > > Thanks, > > Chris > > _______________________________________________ > time-nuts mailing list -- time-nuts@lists.febo.com > To unsubscribe send an email to time-nuts-leave@lists.febo.com
CH
Chris Hastreiter
Sat, Oct 29, 2022 8:00 PM

Dennis,

Thanks for the suggestion.  I checked all the caps out and they look good.
I also bypassed the Trimble power supply and powered the main board
directly with three lab supplies with the same result.  Let me know if you
have any other ideas!

Chris

On Sun, Oct 16, 2022 at 2:59 AM Dennis C. Donah via time-nuts <
time-nuts@lists.febo.com> wrote:

Hi, I don't know if this relates to your issues, but I suddenly was
having problems with my Thunderbolt being intermittent.  I couldn't find
anything wrong and started to think that the receiver outran it's
lifetime, but by chance I saw a bulging electrolytic cap in the power
supply.  I changed the cap, fixed the problem. Don't know, don't care,
it works.

Dennis

On 10/15/2022 11:41 AM, Chris Hastreiter via time-nuts wrote:

Hi,

I have a trimble thunderbolt of 2005 vintage that just started going into
an infinite reboot loop with the following error spitting out in tboltmon
on every reboot:

Application Fatal Error:
FATAL ERROR ID=0x00000000; CODE=0xE0000009

Does anyone have experience with this problem or have ideas on what to

look

for?  I've checked supplies on the +12/-12/+5V from the power supply

board

to the main board and everything looks good.

The +5V is drawing about 200mA
+12 is ~700mA during warmup and dropping to ~180mA when warm
-12V is drawing ~2.5mA

The 10MHz out is putting out a clean sine wave that is about 0.75Hz high
and is unaffected by the reboot cycle.

The 1PPS output is providing a pulse whenever the unit is running and

stops

providing pulses during the reboot.

The unit is rebooting every 5 to 15 seconds.  I've attached a screenshot

of

the status reported by tboltmon when the unit is up between reboots.

Prior

to this happening this unit was happily locked to satellites and
disciplining normally.  I didn't have an antenna attached for this
screenshot which is why it's reporting an antenna open condition, but
connecting the antenna does not affect the reboot cycle.

I appreciate any suggestions you may have.

Thanks,

Chris


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To unsubscribe send an email to time-nuts-leave@lists.febo.com


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Dennis, Thanks for the suggestion. I checked all the caps out and they look good. I also bypassed the Trimble power supply and powered the main board directly with three lab supplies with the same result. Let me know if you have any other ideas! Chris On Sun, Oct 16, 2022 at 2:59 AM Dennis C. Donah via time-nuts < time-nuts@lists.febo.com> wrote: > Hi, I don't know if this relates to your issues, but I suddenly was > having problems with my Thunderbolt being intermittent. I couldn't find > anything wrong and started to think that the receiver outran it's > lifetime, but by chance I saw a bulging electrolytic cap in the power > supply. I changed the cap, fixed the problem. Don't know, don't care, > it works. > > Dennis > > On 10/15/2022 11:41 AM, Chris Hastreiter via time-nuts wrote: > > Hi, > > > > I have a trimble thunderbolt of 2005 vintage that just started going into > > an infinite reboot loop with the following error spitting out in tboltmon > > on every reboot: > > > > Application Fatal Error: > > FATAL ERROR ID=0x00000000; CODE=0xE0000009 > > > > Does anyone have experience with this problem or have ideas on what to > look > > for? I've checked supplies on the +12/-12/+5V from the power supply > board > > to the main board and everything looks good. > > > > The +5V is drawing about 200mA > > +12 is ~700mA during warmup and dropping to ~180mA when warm > > -12V is drawing ~2.5mA > > > > The 10MHz out is putting out a clean sine wave that is about 0.75Hz high > > and is unaffected by the reboot cycle. > > > > The 1PPS output is providing a pulse whenever the unit is running and > stops > > providing pulses during the reboot. > > > > The unit is rebooting every 5 to 15 seconds. I've attached a screenshot > of > > the status reported by tboltmon when the unit is up between reboots. > Prior > > to this happening this unit was happily locked to satellites and > > disciplining normally. I didn't have an antenna attached for this > > screenshot which is why it's reporting an antenna open condition, but > > connecting the antenna does not affect the reboot cycle. > > > > I appreciate any suggestions you may have. > > > > Thanks, > > > > Chris > > > > _______________________________________________ > > time-nuts mailing list -- time-nuts@lists.febo.com > > To unsubscribe send an email to time-nuts-leave@lists.febo.com > _______________________________________________ > time-nuts mailing list -- time-nuts@lists.febo.com > To unsubscribe send an email to time-nuts-leave@lists.febo.com