While I agree with most of the previous comments, it still does not excuse anyone that takes remuneration for services rendered from doing the job correctly. I was in the recreational service industry for 15 years. In that time I built a business dedicated to provideing the absolute best service available. I saw others in the same business that were just in it for the money come and go and listened to stories from our customers about some of the other outfits that were substandard. After awhile we had to stop advertiseing because we couldn't accomadate everyone and still provide the best service. Our return rate was almost 90 percent. A few times in those years, I lost money trying to give the best possible service but I felt like it would come back to me in the end, and it did, several fold. I asked for a 50% refundable deposit upfront before i would put them on my schedule. In exchange, i gave a 100% garrantee that They would be satisfied. I never had to make good on that. The people I worked for had lots of money but I only saw guys looking for the best they could get, and I tried my best to provide it. I have retired due to some unfortunate occurences but still think we gave 100% and got back 1000%. If you do good work and treat people honestly you can succeed. The lesser guys won't be in it long. It seems like these days so many people are just out for the money that it's hard to find good service. Hell, walmart's not even the same anymore. Back when Sam was alive he had a good idea- give the best, no matter what. He made a fortune, and he slept good at night. So do I. _________________________________________________________________ Express yourself instantly with MSN Messenger! Download today - it's FREE! http://messenger.msn.click-url.com/go/onm00200471ave/direct/01/