Vaquero Waste and Recycling/ Waste Connections Billing Correction

L
lsr.bod
Fri, Mar 9, 2018 10:26 PM

Happy Friday LSR and the start of Spring Break,

The neighborhood is starting to look really good as many are getting out to do spring yard work to make their curb appeal even better.  Thank you for taking the time and caring about our neighborhood.  You make this a great place to live and call home.

First a few friendly reminders:
Neighborhood Garage Sale- March 17th.  8:00 to 1:00
Easter/ Spring Celebration- Park- March 24th.  Hungry Horse catering.  Get your RSVPs back to Patty Dellocono.
New Vendor Code- 168781- effective March 1st.
2- Roll offs will be placed in the neighborhood April 13th - 16th for spring cleanup.  One located at each end of our community.  More details coming.
I want to give everyone an update on our neighborhood waste and recycling billing and corrections being made.  It appears that some homeowners were inadvertently charged additional for services starting Dec of last year.  No rhyme or reason for who was charged what.  Some more than others.  We have contacted Vaquero and this is being corrected.  Your statements will be adjusted with the credit for the overcharge.

For clarity, LSR HOA entered into a 3 year agreement with Vaquero effective April 1st, 2017 going through April 30th, 2020.  Each year, as per our contract, there will be an adjustment based on their customer price index.  For LSR, that is 2.2% or $1.39 per quarter.

What that means to each of us is that through March 31st, 2018, our agreement is for a $63 charge plus tax.  That is the rate for one 96 gallon waste container and one 96 gallon recycle container.  If you were billed incorrectly, your bill will be adjusted back to that $63.00 rate during that time frame.

Starting April 1st, our new adjusted rate will be $64.39 per quarter plus tax.  This was part of the original contract and accounts for the 2.2% CPI.  That adjustment is to cover cost of living, higher fuel costs and consumables on vehicles.

If you have any questions, please reach out to Vaquero at 210.658.0487.  They are aware and working to correct their error.  They apologize for any inconvenience and want to ensure we are pleased and that they deliver exceptional service.

Stay safe and remember next week is Spring Break.  Watch for our children playing and enjoying our community while driving.

LSR BODs
Tom Angotti- President
Reid Cain- Vice President
Greg Anderson- Secretary

Happy Friday LSR and the start of Spring Break, The neighborhood is starting to look really good as many are getting out to do spring yard work to make their curb appeal even better. Thank you for taking the time and caring about our neighborhood. You make this a great place to live and call home. First a few friendly reminders: Neighborhood Garage Sale- March 17th. 8:00 to 1:00 Easter/ Spring Celebration- Park- March 24th. Hungry Horse catering. Get your RSVPs back to Patty Dellocono. New Vendor Code- 168781- effective March 1st. 2- Roll offs will be placed in the neighborhood April 13th - 16th for spring cleanup. One located at each end of our community. More details coming. I want to give everyone an update on our neighborhood waste and recycling billing and corrections being made. It appears that some homeowners were inadvertently charged additional for services starting Dec of last year. No rhyme or reason for who was charged what. Some more than others. We have contacted Vaquero and this is being corrected. Your statements will be adjusted with the credit for the overcharge. For clarity, LSR HOA entered into a 3 year agreement with Vaquero effective April 1st, 2017 going through April 30th, 2020. Each year, as per our contract, there will be an adjustment based on their customer price index. For LSR, that is 2.2% or $1.39 per quarter. What that means to each of us is that through March 31st, 2018, our agreement is for a $63 charge plus tax. That is the rate for one 96 gallon waste container and one 96 gallon recycle container. If you were billed incorrectly, your bill will be adjusted back to that $63.00 rate during that time frame. Starting April 1st, our new adjusted rate will be $64.39 per quarter plus tax. This was part of the original contract and accounts for the 2.2% CPI. That adjustment is to cover cost of living, higher fuel costs and consumables on vehicles. If you have any questions, please reach out to Vaquero at 210.658.0487. They are aware and working to correct their error. They apologize for any inconvenience and want to ensure we are pleased and that they deliver exceptional service. Stay safe and remember next week is Spring Break. Watch for our children playing and enjoying our community while driving. LSR BODs Tom Angotti- President Reid Cain- Vice President Greg Anderson- Secretary
G
genegrubb@gvtc.com
Mon, Apr 2, 2018 5:25 PM

All;
Recommend everyone check their invoices for waste connection services.  I
have the standard rate and my bill increased more than the 2.2%. authorized
on the contract.
Also, for the seniors, they offer a senior discount. Thanks,
Gene

-----Original Message-----
From: lsr.bod via Discussion
Sent: Friday, March 09, 2018 4:26 PM
To: discussion@lists.limestoneranchhoa.com
Cc: lsr.bod ; barbaratomlin@vaquerotx.com
Subject: [Limestone Ranch Discussion] Vaquero Waste and Recycling/ Waste
Connections Billing Correction

Happy Friday LSR and the start of Spring Break,

The neighborhood is starting to look really good as many are getting out to
do spring yard work to make their curb appeal even better.  Thank you for
taking the time and caring about our neighborhood.  You make this a great
place to live and call home.

First a few friendly reminders:
Neighborhood Garage Sale- March 17th.  8:00 to 1:00
Easter/ Spring Celebration- Park- March 24th.  Hungry Horse catering.  Get
your RSVPs back to Patty Dellocono.
New Vendor Code- 168781- effective March 1st.
2- Roll offs will be placed in the neighborhood April 13th - 16th for spring
cleanup.  One located at each end of our community.  More details coming.
I want to give everyone an update on our neighborhood waste and recycling
billing and corrections being made.  It appears that some homeowners were
inadvertently charged additional for services starting Dec of last year.  No
rhyme or reason for who was charged what.  Some more than others.  We have
contacted Vaquero and this is being corrected.  Your statements will be
adjusted with the credit for the overcharge.

For clarity, LSR HOA entered into a 3 year agreement with Vaquero effective
April 1st, 2017 going through April 30th, 2020.  Each year, as per our
contract, there will be an adjustment based on their customer price index.
For LSR, that is 2.2% or $1.39 per quarter.

What that means to each of us is that through March 31st, 2018, our
agreement is for a $63 charge plus tax.  That is the rate for one 96 gallon
waste container and one 96 gallon recycle container.  If you were billed
incorrectly, your bill will be adjusted back to that $63.00 rate during that
time frame.

Starting April 1st, our new adjusted rate will be $64.39 per quarter plus
tax.  This was part of the original contract and accounts for the 2.2% CPI.
That adjustment is to cover cost of living, higher fuel costs and
consumables on vehicles.

If you have any questions, please reach out to Vaquero at 210.658.0487.
They are aware and working to correct their error.  They apologize for any
inconvenience and want to ensure we are pleased and that they deliver
exceptional service.

Stay safe and remember next week is Spring Break.  Watch for our children
playing and enjoying our community while driving.

LSR BODs
Tom Angotti- President
Reid Cain- Vice President
Greg Anderson- Secretary


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All; Recommend everyone check their invoices for waste connection services. I have the standard rate and my bill increased more than the 2.2%. authorized on the contract. Also, for the seniors, they offer a senior discount. Thanks, Gene -----Original Message----- From: lsr.bod via Discussion Sent: Friday, March 09, 2018 4:26 PM To: discussion@lists.limestoneranchhoa.com Cc: lsr.bod ; barbaratomlin@vaquerotx.com Subject: [Limestone Ranch Discussion] Vaquero Waste and Recycling/ Waste Connections Billing Correction Happy Friday LSR and the start of Spring Break, The neighborhood is starting to look really good as many are getting out to do spring yard work to make their curb appeal even better. Thank you for taking the time and caring about our neighborhood. You make this a great place to live and call home. First a few friendly reminders: Neighborhood Garage Sale- March 17th. 8:00 to 1:00 Easter/ Spring Celebration- Park- March 24th. Hungry Horse catering. Get your RSVPs back to Patty Dellocono. New Vendor Code- 168781- effective March 1st. 2- Roll offs will be placed in the neighborhood April 13th - 16th for spring cleanup. One located at each end of our community. More details coming. I want to give everyone an update on our neighborhood waste and recycling billing and corrections being made. It appears that some homeowners were inadvertently charged additional for services starting Dec of last year. No rhyme or reason for who was charged what. Some more than others. We have contacted Vaquero and this is being corrected. Your statements will be adjusted with the credit for the overcharge. For clarity, LSR HOA entered into a 3 year agreement with Vaquero effective April 1st, 2017 going through April 30th, 2020. Each year, as per our contract, there will be an adjustment based on their customer price index. For LSR, that is 2.2% or $1.39 per quarter. What that means to each of us is that through March 31st, 2018, our agreement is for a $63 charge plus tax. That is the rate for one 96 gallon waste container and one 96 gallon recycle container. If you were billed incorrectly, your bill will be adjusted back to that $63.00 rate during that time frame. Starting April 1st, our new adjusted rate will be $64.39 per quarter plus tax. This was part of the original contract and accounts for the 2.2% CPI. That adjustment is to cover cost of living, higher fuel costs and consumables on vehicles. If you have any questions, please reach out to Vaquero at 210.658.0487. They are aware and working to correct their error. They apologize for any inconvenience and want to ensure we are pleased and that they deliver exceptional service. Stay safe and remember next week is Spring Break. Watch for our children playing and enjoying our community while driving. LSR BODs Tom Angotti- President Reid Cain- Vice President Greg Anderson- Secretary _______________________________________________ Discussion mailing list Discussion@lists.limestoneranchhoa.com To manage your subscription to this list, or to unsubscribe, please visit: http://lists.limestoneranchhoa.com/mailman/listinfo/discussion_lists.limestoneranchhoa.com