I have had nothing but the best results from all the folks at Blue Sea
Systems. It seems they never question doing the right thing for the
customer. I would use the equipment they sell anyway because it appears
to be excellent but the customer service puts them over the top.
Captain Charles Richter
-----Original Message-----
From: Happy Clamz [mailto:happyclamz@hotmail.com]
Sent: Thursday, October 26, 2006 11:46 AM
To: AGCLA 2006; Great Loop List; SENTOA
Subject: GL: Great Customer Service
So many times when we cruise across America we suffer from people that
we
mail order stuff from and then after the sale, they forget us. I found
a
company that truly takes care of their customers after the sale and I
wanted
to let you know.
I purchased a Blue Sea 0-150 DC Amp gauge for the boat and when I
installed
it, it didn't work. I called Jeanette at Blue Sea and she helped me
diagnose the problem and she determined that the meter itself was bad.
She
said without my prompting, "...where do you want me to send the new
unit?"
She even sent it overnight to the marina for me, at no charge.
It just doesn't get any better than this. All I can say is, this is
great
service and thank you Blue Sea and Jeanette.
Sincerely, Doug
Currently at Columbus Marina, Mississippi
Leslie and Doug Folkerth
We are and are on Happy Clamz
Nordic Tug 32-127
Gainesville, FL
www.leslieanddoug.blogspot.com
I have had nothing but the best results from all the folks at Blue Sea
Systems. It seems they never question doing the right thing for the
customer. I would use the equipment they sell anyway because it appears
to be excellent but the customer service puts them over the top.
Captain Charles Richter
-----Original Message-----
From: Happy Clamz [mailto:happyclamz@hotmail.com]
Sent: Thursday, October 26, 2006 11:46 AM
To: AGCLA 2006; Great Loop List; SENTOA
Subject: GL: Great Customer Service
So many times when we cruise across America we suffer from people that
we
mail order stuff from and then after the sale, they forget us. I found
a
company that truly takes care of their customers after the sale and I
wanted
to let you know.
I purchased a Blue Sea 0-150 DC Amp gauge for the boat and when I
installed
it, it didn't work. I called Jeanette at Blue Sea and she helped me
diagnose the problem and she determined that the meter itself was bad.
She
said without my prompting, "...where do you want me to send the new
unit?"
She even sent it overnight to the marina for me, at no charge.
It just doesn't get any better than this. All I can say is, this is
great
service and thank you Blue Sea and Jeanette.
Sincerely, Doug
Currently at Columbus Marina, Mississippi
Leslie and Doug Folkerth
We are and are on Happy Clamz
Nordic Tug 32-127
Gainesville, FL
www.leslieanddoug.blogspot.com
