'Dawgs,
We've had some problems recently with paypal entries that haven't been showing up on the 'dawgs website. When you enter an event through paypal, paypal sends an electronic message to our server and that message is what causes your name to appear as entered. In the past, we occasionally missed those messages. It may have been that our server or internet connection was briefly down. It was a rare event, perhaps once or twice a year. However, we've missed 3 entries in the past few weeks.
We're looking into the problem, but in the meantime, please make sure that after you enter an event your name appears as entered on the website. If you don't see it within an hour or so, let me know.
The official record of entries is the date you paid paypal and that's how we determine the field. Just to be clear, there is no problem with the actual payments, we are getting the funds properly, it's just the notification that's been intermittent.
Sincerely,
Your Tech Support Team,
Paul
'Dawgs,
We've had some problems recently with paypal entries that haven't been showing up on the 'dawgs website. When you enter an event through paypal, paypal sends an electronic message to our server and that message is what causes your name to appear as entered. In the past, we occasionally missed those messages. It may have been that our server or internet connection was briefly down. It was a rare event, perhaps once or twice a year. However, we've missed 3 entries in the past few weeks.
We're looking into the problem, but in the meantime, please make sure that after you enter an event your name appears as entered on the website. If you don't see it within an hour or so, let me know.
The official record of entries is the date you paid paypal and that's how we determine the field. Just to be clear, there is no problem with the actual payments, we are getting the funds properly, it's just the notification that's been intermittent.
Sincerely,
Your Tech Support Team,
Paul
