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Re: SDC/QDC BGP flap Pierce County - CS0238387

RO
Reginald Osborne
Thu, Mar 12, 2026 4:47 PM

I have some questions that will hopefully save me time in the future on whether or not to even send these message out.

  • If you look at boxes that host the IP addresses you see below....we have them as SDC1 / SDC2 / QDC1 / QDC2 do they indicate the same thing that our box is indicating?
  • If not, that is strange.......
  • If so, then are we stating by closing the ticket that we no longer want to investigate further on why?
  • How long should a BGP outage be for us to collectively try to determine why?

Reginald Osborne
Pierce County, WA Network Engineer
Ph# 253-798-8838

From: Bisgaard, Dustin (WaTech) dustin.bisgaard@watech.wa.gov
Sent: Thursday, March 12, 2026 9:39 AM
To: Reginald Osborne reggie.osborne@piercecountywa.gov; WaTech mi Support Center Support@WaTech.wa.gov; WaTech DL NCC Operations NOC@Watech.wa.gov
Cc: ITNetwork ITNetwork@piercecountywa.gov; inctpc-list@list.cityoftacoma.org; mwood@fifewa.gov; Network Operations netops@southsound911.org
Subject: Re: SDC/QDC BGP flap Pierce County - CS0238387

Good morning Reginald,

The vendor and carrier report they don't see any outages on their side, and they didn't have any maintenance events that would have affected this circuit.

We'll resolve this ticket at the end of today. Please let us know if you have any questions or concerns.

Thank you,

--
Dustin Bisgaard | MSCIA
Washington Technology Solutions
Senior Data Network Specialist
Network Services Division
(360) 902-2292 | Office

Need help? Contact us through our Customer Portalhttps://watech.servicenowservices.com/ or 360-586-1000 | 1-855-WaTech1.
Legal Notice: Under Washington's Public Records Act, all emails sent by or to me on this state-owned email account may be subject to public disclosure.


From: Bisgaard, Dustin (WaTech) <dustin.bisgaard@watech.wa.govmailto:dustin.bisgaard@watech.wa.gov>
Sent: Thursday, March 12, 2026 8:08 AM
To: Reginald Osborne <reggie.osborne@piercecountywa.govmailto:reggie.osborne@piercecountywa.gov>; WaTech mi Support Center <Support@WaTech.wa.govmailto:Support@WaTech.wa.gov>; WaTech DL NCC Operations <NOC@Watech.wa.govmailto:NOC@Watech.wa.gov>
Cc: ITNetwork <ITNetwork@piercecountywa.govmailto:ITNetwork@piercecountywa.gov>; inctpc-list@list.cityoftacoma.orgmailto:inctpc-list@list.cityoftacoma.org <inctpc-list@list.cityoftacoma.orgmailto:inctpc-list@list.cityoftacoma.org>; mwood@fifewa.govmailto:mwood@fifewa.gov <mwood@fifewa.govmailto:mwood@fifewa.gov>; Network Operations <netops@southsound911.orgmailto:netops@southsound911.org>
Subject: Re: SDC/QDC BGP flap Pierce County - CS0238387

Good morning Reginald and Pierce County,

Your ticket number is CS0238387. I'll reach out to the vendor and see what they saw, but I am certain that this was related to the wind storm across the state last night. More information to come.

Thank you,

--
Dustin Bisgaard | MSCIA
Washington Technology Solutions
Senior Data Network Specialist
Network Services Division
(360) 902-2292 | Office

Need help? Contact us through our Customer Portalhttps://watech.servicenowservices.com/ or 360-586-1000 | 1-855-WaTech1.
Legal Notice: Under Washington's Public Records Act, all emails sent by or to me on this state-owned email account may be subject to public disclosure.


From: Reginald Osborne <reggie.osborne@piercecountywa.govmailto:reggie.osborne@piercecountywa.gov>
Sent: Thursday, March 12, 2026 5:31 AM
To: WaTech mi Support Center <Support@WaTech.wa.govmailto:Support@WaTech.wa.gov>; WaTech DL NCC Operations <NOC@Watech.wa.govmailto:NOC@Watech.wa.gov>
Cc: ITNetwork <ITNetwork@piercecountywa.govmailto:ITNetwork@piercecountywa.gov>; inctpc-list@list.cityoftacoma.orgmailto:inctpc-list@list.cityoftacoma.org <inctpc-list@list.cityoftacoma.orgmailto:inctpc-list@list.cityoftacoma.org>; mwood@fifewa.govmailto:mwood@fifewa.gov <mwood@fifewa.govmailto:mwood@fifewa.gov>; Network Operations <netops@southsound911.orgmailto:netops@southsound911.org>
Subject: SDC/QDC BGP flap Pierce County

External Email

At 1:27am last night all of our BGP sessions here at Pierce County went down and came back up about 30s later for both SDC and QDC.

Just looking for RFO?

CLLI TACMWAVU05W / VE-TAC2705 - 17497713

Handoff Circuit ID: ETH/002/1019273

Virtual Circuit ID: ETH/002/1019289ETH/002/1019305

[cid:image001.png@01DCB204.E69ACBF0]

Reginald Osborne

Pierce County, WA Network Engineer

Ph# 253-798-8838

I have some questions that will hopefully save me time in the future on whether or not to even send these message out. * If you look at boxes that host the IP addresses you see below....we have them as SDC1 / SDC2 / QDC1 / QDC2 do they indicate the same thing that our box is indicating? * If not, that is strange....... * If so, then are we stating by closing the ticket that we no longer want to investigate further on why? * How long should a BGP outage be for us to collectively try to determine why? Reginald Osborne Pierce County, WA Network Engineer Ph# 253-798-8838 From: Bisgaard, Dustin (WaTech) <dustin.bisgaard@watech.wa.gov> Sent: Thursday, March 12, 2026 9:39 AM To: Reginald Osborne <reggie.osborne@piercecountywa.gov>; WaTech mi Support Center <Support@WaTech.wa.gov>; WaTech DL NCC Operations <NOC@Watech.wa.gov> Cc: ITNetwork <ITNetwork@piercecountywa.gov>; inctpc-list@list.cityoftacoma.org; mwood@fifewa.gov; Network Operations <netops@southsound911.org> Subject: Re: SDC/QDC BGP flap Pierce County - CS0238387 Good morning Reginald, The vendor and carrier report they don't see any outages on their side, and they didn't have any maintenance events that would have affected this circuit. We'll resolve this ticket at the end of today. Please let us know if you have any questions or concerns. Thank you, -- Dustin Bisgaard | MSCIA Washington Technology Solutions Senior Data Network Specialist Network Services Division (360) 902-2292 | Office Need help? Contact us through our Customer Portal<https://watech.servicenowservices.com/> or 360-586-1000 | 1-855-WaTech1. Legal Notice: Under Washington's Public Records Act, all emails sent by or to me on this state-owned email account may be subject to public disclosure. ________________________________ From: Bisgaard, Dustin (WaTech) <dustin.bisgaard@watech.wa.gov<mailto:dustin.bisgaard@watech.wa.gov>> Sent: Thursday, March 12, 2026 8:08 AM To: Reginald Osborne <reggie.osborne@piercecountywa.gov<mailto:reggie.osborne@piercecountywa.gov>>; WaTech mi Support Center <Support@WaTech.wa.gov<mailto:Support@WaTech.wa.gov>>; WaTech DL NCC Operations <NOC@Watech.wa.gov<mailto:NOC@Watech.wa.gov>> Cc: ITNetwork <ITNetwork@piercecountywa.gov<mailto:ITNetwork@piercecountywa.gov>>; inctpc-list@list.cityoftacoma.org<mailto:inctpc-list@list.cityoftacoma.org> <inctpc-list@list.cityoftacoma.org<mailto:inctpc-list@list.cityoftacoma.org>>; mwood@fifewa.gov<mailto:mwood@fifewa.gov> <mwood@fifewa.gov<mailto:mwood@fifewa.gov>>; Network Operations <netops@southsound911.org<mailto:netops@southsound911.org>> Subject: Re: SDC/QDC BGP flap Pierce County - CS0238387 Good morning Reginald and Pierce County, Your ticket number is CS0238387. I'll reach out to the vendor and see what they saw, but I am certain that this was related to the wind storm across the state last night. More information to come. Thank you, -- Dustin Bisgaard | MSCIA Washington Technology Solutions Senior Data Network Specialist Network Services Division (360) 902-2292 | Office Need help? Contact us through our Customer Portal<https://watech.servicenowservices.com/> or 360-586-1000 | 1-855-WaTech1. Legal Notice: Under Washington's Public Records Act, all emails sent by or to me on this state-owned email account may be subject to public disclosure. ________________________________ From: Reginald Osborne <reggie.osborne@piercecountywa.gov<mailto:reggie.osborne@piercecountywa.gov>> Sent: Thursday, March 12, 2026 5:31 AM To: WaTech mi Support Center <Support@WaTech.wa.gov<mailto:Support@WaTech.wa.gov>>; WaTech DL NCC Operations <NOC@Watech.wa.gov<mailto:NOC@Watech.wa.gov>> Cc: ITNetwork <ITNetwork@piercecountywa.gov<mailto:ITNetwork@piercecountywa.gov>>; inctpc-list@list.cityoftacoma.org<mailto:inctpc-list@list.cityoftacoma.org> <inctpc-list@list.cityoftacoma.org<mailto:inctpc-list@list.cityoftacoma.org>>; mwood@fifewa.gov<mailto:mwood@fifewa.gov> <mwood@fifewa.gov<mailto:mwood@fifewa.gov>>; Network Operations <netops@southsound911.org<mailto:netops@southsound911.org>> Subject: SDC/QDC BGP flap Pierce County External Email At 1:27am last night all of our BGP sessions here at Pierce County went down and came back up about 30s later for both SDC and QDC. Just looking for RFO? CLLI TACMWAVU05W / VE-TAC2705 - 17497713 Handoff Circuit ID: ETH/002/1019273 Virtual Circuit ID: ETH/002/1019289ETH/002/1019305 [cid:image001.png@01DCB204.E69ACBF0] Reginald Osborne Pierce County, WA Network Engineer Ph# 253-798-8838