Empathy List Archives

MA

Mario Adame

Thu, Apr 9, 2026 5:26 PM

Hello,

The Redondo Beach Public Library would like your feedback in regards to those patrons that are not able to obtain a full access library card, however, are interested in using your public computers to gain internet access. It would be really helpful for us to learn how other surrounding libraries handle this situation. Your feedback on this topic is greatly appreciated!

Sincerely,

Mario Adame
Library Circulation Supervisor
Redondo Beach Public Library | Circulation Department
310.697.3297 | mario.adame@redondo.org mailto:mario.adame@redondo.org

[cid:image001.png@01DCC777.9CB81E60]

Please note that email correspondence with the City of Redondo Beach, along with attachments, may be subject to the California Public Records Act, and therefore may be subject to disclosure unless otherwise exempt. The City of Redondo Beach shall not be responsible for any claims, losses or damages resulting from the use of digital data that may be contained in this email.

Hello, The Redondo Beach Public Library would like your feedback in regards to those patrons that are not able to obtain a full access library card, however, are interested in using your public computers to gain internet access. It would be really helpful for us to learn how other surrounding libraries handle this situation. Your feedback on this topic is greatly appreciated! Sincerely, Mario Adame Library Circulation Supervisor Redondo Beach Public Library | Circulation Department 310.697.3297 | mario.adame@redondo.org<mailto:mario.adame@redondo.org> [cid:image001.png@01DCC777.9CB81E60] Please note that email correspondence with the City of Redondo Beach, along with attachments, may be subject to the California Public Records Act, and therefore may be subject to disclosure unless otherwise exempt. The City of Redondo Beach shall not be responsible for any claims, losses or damages resulting from the use of digital data that may be contained in this email.

LE

Luis Escobar Linares

Thu, Apr 9, 2026 7:13 PM

Hello Mario,

When I worked in the Palos Verdes Library District, all we could offer non-member patrons was access to our 15-minute computers as we did not have a type of card for internet use only--those were only available at our Main Library. Twenty years earlier we did have an internet-use-only card, but have since done away with it.

When I worked in Santa Monica Public Library, we created a class of card that lowered the requirements: No address verification needed; they were required to have a form of picture ID, but it could be expired, and we were generally flexible on what those ID types could be (though we refused homemade IDs or ID cards that were so old the photo no longer looked like the patron). We called it the LIMITED CARD (we do not advertise its existence), but it comes with privileges: 5 checkouts, full-card computer use (two hours), access to study rooms, workspace stations, and in-house laptops. Those patrons were not allowed to use our digital resources, like Libby. For patrons who had no form of identification of any kind, we have a 15-minute guest pass; due to demand, our policy was to give out one per day—though patrons found ways to game that rule.

At Commerce Public Library we do not now nor have we ever had internet-only cards. Patrons who are unable to get a full-use card, but still need to use a computer to access the internet can use our express stations (we have two at our Main Library). We have had a number of policies regarding the express stations. The first had the patron surrender their ID card at the Circulation Desk before the faux credentials were created; they got 15 minutes only. We ended up doing away with that policy since if they have ID, they can sign up for a card. Currently, we handle such requests at the Reference Desk; we create, at our discretion, faux credentials using EnvisionWare for the express stations.

Sincerely,

Luis

[cid:3e03301d-9d6b-4f45-85fc-1424fb625306]

From: Mario Adame via Support-services support-services@lists.socallibraries.org
Sent: Thursday, April 9, 2026 10:26 AM
To: support-services@lists.socallibraries.org support-services@lists.socallibraries.org
Subject: [Support-services] Policy Guidelines for Computer Use Library Cards/Guest Passes

CAUTION: This email originated from an external sender. Please confirm that the sender is legitimate before responding, clicking any links, or opening attachments. If there are any questions or concerns, please email the HelpDesk. Thank you.

Hello,

The Redondo Beach Public Library would like your feedback in regards to those patrons that are not able to obtain a full access library card, however, are interested in using your public computers to gain internet access. It would be really helpful for us to learn how other surrounding libraries handle this situation. Your feedback on this topic is greatly appreciated!

Sincerely,

Mario Adame

Library Circulation Supervisor

Redondo Beach Public Library | Circulation Department

310.697.3297 | mario.adame@redondo.org mailto:mario.adame@redondo.org

[cid:image001.png@01DCC777.9CB81E60]

Please note that email correspondence with the City of Redondo Beach, along with attachments, may be subject to the California Public Records Act, and therefore may be subject to disclosure unless otherwise exempt. The City of Redondo Beach shall not be responsible for any claims, losses or damages resulting from the use of digital data that may be contained in this email.

Hello Mario, When I worked in the Palos Verdes Library District, all we could offer non-member patrons was access to our 15-minute computers as we did not have a type of card for internet use only--those were only available at our Main Library. Twenty years earlier we did have an internet-use-only card, but have since done away with it. When I worked in Santa Monica Public Library, we created a class of card that lowered the requirements: No address verification needed; they were required to have a form of picture ID, but it could be expired, and we were generally flexible on what those ID types could be (though we refused homemade IDs or ID cards that were so old the photo no longer looked like the patron). We called it the LIMITED CARD (we do not advertise its existence), but it comes with privileges: 5 checkouts, full-card computer use (two hours), access to study rooms, workspace stations, and in-house laptops. Those patrons were not allowed to use our digital resources, like Libby. For patrons who had no form of identification of any kind, we have a 15-minute guest pass; due to demand, our policy was to give out one per day—though patrons found ways to game that rule. At Commerce Public Library we do not now nor have we ever had internet-only cards. Patrons who are unable to get a full-use card, but still need to use a computer to access the internet can use our express stations (we have two at our Main Library). We have had a number of policies regarding the express stations. The first had the patron surrender their ID card at the Circulation Desk before the faux credentials were created; they got 15 minutes only. We ended up doing away with that policy since if they have ID, they can sign up for a card. Currently, we handle such requests at the Reference Desk; we create, at our discretion, faux credentials using EnvisionWare for the express stations. Sincerely, Luis [cid:3e03301d-9d6b-4f45-85fc-1424fb625306] ________________________________ From: Mario Adame via Support-services <support-services@lists.socallibraries.org> Sent: Thursday, April 9, 2026 10:26 AM To: support-services@lists.socallibraries.org <support-services@lists.socallibraries.org> Subject: [Support-services] Policy Guidelines for Computer Use Library Cards/Guest Passes CAUTION: This email originated from an external sender. Please confirm that the sender is legitimate before responding, clicking any links, or opening attachments. If there are any questions or concerns, please email the HelpDesk. Thank you. Hello, The Redondo Beach Public Library would like your feedback in regards to those patrons that are not able to obtain a full access library card, however, are interested in using your public computers to gain internet access. It would be really helpful for us to learn how other surrounding libraries handle this situation. Your feedback on this topic is greatly appreciated! Sincerely, Mario Adame Library Circulation Supervisor Redondo Beach Public Library | Circulation Department 310.697.3297 | mario.adame@redondo.org<mailto:mario.adame@redondo.org> [cid:image001.png@01DCC777.9CB81E60] Please note that email correspondence with the City of Redondo Beach, along with attachments, may be subject to the California Public Records Act, and therefore may be subject to disclosure unless otherwise exempt. The City of Redondo Beach shall not be responsible for any claims, losses or damages resulting from the use of digital data that may be contained in this email.

LV

Linda Villegas

Thu, Apr 9, 2026 7:35 PM

Hi Mario,

We issue guest passes to those who would like to use the computer but are unable to obtain a library card. The guest pass is good for one 90-minute session, with 30-minute extensions being granted depending on computer availability.

Sincerely,

[green_Glendora_logo_hiRes 1.png]
Linda Villegas
Library Technician | Library
140 S. Glendora Ave | Glendora, CA 91741
P 626-852-4891 E LVILLEGAS@cityofglendora.gov
cityofglendora.gov

From: Mario Adame via Support-services support-services@lists.socallibraries.org
Sent: Thursday, April 9, 2026 10:26 AM
To: support-services@lists.socallibraries.org support-services@lists.socallibraries.org
Subject: [Support-services] Policy Guidelines for Computer Use Library Cards/Guest Passes

CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Hello,

The Redondo Beach Public Library would like your feedback in regards to those patrons that are not able to obtain a full access library card, however, are interested in using your public computers to gain internet access. It would be really helpful for us to learn how other surrounding libraries handle this situation. Your feedback on this topic is greatly appreciated!

Sincerely,

Mario Adame

Library Circulation Supervisor

Redondo Beach Public Library | Circulation Department

310.697.3297 | mario.adame@redondo.org mailto:mario.adame@redondo.org

[cid:image001.png@01DCC777.9CB81E60]

Please note that email correspondence with the City of Redondo Beach, along with attachments, may be subject to the California Public Records Act, and therefore may be subject to disclosure unless otherwise exempt. The City of Redondo Beach shall not be responsible for any claims, losses or damages resulting from the use of digital data that may be contained in this email.

Hi Mario, We issue guest passes to those who would like to use the computer but are unable to obtain a library card. The guest pass is good for one 90-minute session, with 30-minute extensions being granted depending on computer availability. Sincerely, [green_Glendora_logo_hiRes 1.png] Linda Villegas Library Technician | Library 140 S. Glendora Ave | Glendora, CA 91741 P 626-852-4891 E LVILLEGAS@cityofglendora.gov cityofglendora.gov ________________________________ From: Mario Adame via Support-services <support-services@lists.socallibraries.org> Sent: Thursday, April 9, 2026 10:26 AM To: support-services@lists.socallibraries.org <support-services@lists.socallibraries.org> Subject: [Support-services] Policy Guidelines for Computer Use Library Cards/Guest Passes CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Hello, The Redondo Beach Public Library would like your feedback in regards to those patrons that are not able to obtain a full access library card, however, are interested in using your public computers to gain internet access. It would be really helpful for us to learn how other surrounding libraries handle this situation. Your feedback on this topic is greatly appreciated! Sincerely, Mario Adame Library Circulation Supervisor Redondo Beach Public Library | Circulation Department 310.697.3297 | mario.adame@redondo.org<mailto:mario.adame@redondo.org> [cid:image001.png@01DCC777.9CB81E60] Please note that email correspondence with the City of Redondo Beach, along with attachments, may be subject to the California Public Records Act, and therefore may be subject to disclosure unless otherwise exempt. The City of Redondo Beach shall not be responsible for any claims, losses or damages resulting from the use of digital data that may be contained in this email.

LL

Lizette Lizardi

Thu, Apr 9, 2026 7:49 PM

Hello,
At the Irwindale Public Library we hand out guest passes to those without a library card through PC Reservation by Envision Ware which prints out unique four-number codes. Our guests can then enjoy full computer privileges which are: one hour of computer time with the option to extended twice in 15 minute increments. And if they need more time, staff can extended their time through the PC Reservation system (as long as there are no other people waiting for computers.)

Lizette Lizardi, Library Aide
Irwindale Public Library
Office Hours:
Monday - Thursday
9:00am-7:00pm

From: Linda Villegas via Support-services support-services@lists.socallibraries.org
Sent: Thursday, April 9, 2026 12:35 PM
To: support-services@lists.socallibraries.org support-services@lists.socallibraries.org; Mario Adame Mario.Adame@redondo.org
Subject: [Support-services] Re: Policy Guidelines for Computer Use Library Cards/Guest Passes

Hi Mario,

We issue guest passes to those who would like to use the computer but are unable to obtain a library card. The guest pass is good for one 90-minute session, with 30-minute extensions being granted depending on computer availability.

Sincerely,

[green_Glendora_logo_hiRes 1.png]
Linda Villegas
Library Technician | Library
140 S. Glendora Ave | Glendora, CA 91741
P 626-852-4891 E LVILLEGAS@cityofglendora.gov
cityofglendora.gov

From: Mario Adame via Support-services support-services@lists.socallibraries.org
Sent: Thursday, April 9, 2026 10:26 AM
To: support-services@lists.socallibraries.org support-services@lists.socallibraries.org
Subject: [Support-services] Policy Guidelines for Computer Use Library Cards/Guest Passes

CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Hello,

The Redondo Beach Public Library would like your feedback in regards to those patrons that are not able to obtain a full access library card, however, are interested in using your public computers to gain internet access. It would be really helpful for us to learn how other surrounding libraries handle this situation. Your feedback on this topic is greatly appreciated!

Sincerely,

Mario Adame

Library Circulation Supervisor

Redondo Beach Public Library | Circulation Department

310.697.3297 | mario.adame@redondo.org mailto:mario.adame@redondo.org

[cid:image001.png@01DCC777.9CB81E60]

Please note that email correspondence with the City of Redondo Beach, along with attachments, may be subject to the California Public Records Act, and therefore may be subject to disclosure unless otherwise exempt. The City of Redondo Beach shall not be responsible for any claims, losses or damages resulting from the use of digital data that may be contained in this email.

Hello, At the Irwindale Public Library we hand out guest passes to those without a library card through PC Reservation by Envision Ware which prints out unique four-number codes. Our guests can then enjoy full computer privileges which are: one hour of computer time with the option to extended twice in 15 minute increments. And if they need more time, staff can extended their time through the PC Reservation system (as long as there are no other people waiting for computers.) Lizette Lizardi, Library Aide Irwindale Public Library Office Hours: Monday - Thursday 9:00am-7:00pm ________________________________ From: Linda Villegas via Support-services <support-services@lists.socallibraries.org> Sent: Thursday, April 9, 2026 12:35 PM To: support-services@lists.socallibraries.org <support-services@lists.socallibraries.org>; Mario Adame <Mario.Adame@redondo.org> Subject: [Support-services] Re: Policy Guidelines for Computer Use Library Cards/Guest Passes Hi Mario, We issue guest passes to those who would like to use the computer but are unable to obtain a library card. The guest pass is good for one 90-minute session, with 30-minute extensions being granted depending on computer availability. Sincerely, [green_Glendora_logo_hiRes 1.png] Linda Villegas Library Technician | Library 140 S. Glendora Ave | Glendora, CA 91741 P 626-852-4891 E LVILLEGAS@cityofglendora.gov cityofglendora.gov ________________________________ From: Mario Adame via Support-services <support-services@lists.socallibraries.org> Sent: Thursday, April 9, 2026 10:26 AM To: support-services@lists.socallibraries.org <support-services@lists.socallibraries.org> Subject: [Support-services] Policy Guidelines for Computer Use Library Cards/Guest Passes CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Hello, The Redondo Beach Public Library would like your feedback in regards to those patrons that are not able to obtain a full access library card, however, are interested in using your public computers to gain internet access. It would be really helpful for us to learn how other surrounding libraries handle this situation. Your feedback on this topic is greatly appreciated! Sincerely, Mario Adame Library Circulation Supervisor Redondo Beach Public Library | Circulation Department 310.697.3297 | mario.adame@redondo.org<mailto:mario.adame@redondo.org> [cid:image001.png@01DCC777.9CB81E60] Please note that email correspondence with the City of Redondo Beach, along with attachments, may be subject to the California Public Records Act, and therefore may be subject to disclosure unless otherwise exempt. The City of Redondo Beach shall not be responsible for any claims, losses or damages resulting from the use of digital data that may be contained in this email.

SR

Samson, Rosa

Thu, Apr 9, 2026 8:02 PM

Hello,

At the Pomona Public Library we give free access to our computer lab (without library card login). Unlimited access. So far, we haven't encountered issues with time limits. 🙂

Rosa Samson
Library Loan Services Supervisor

Library

rosa.samson@pomonaca.gov mailto:rosa.samson@pomonaca.gov
(909) 620-2043 | https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fpomonaca.gov&c=E,1,NMHoJjsC5sfYEUdmwjwwt5s3Q4YO7jgBx71V13alj_5BtmXzHl83Ac-kkrKBx6-wExYkJHAnI7JHnYwHiZEDIbraSyOP18ko9Q0B2OqHEnRm2w,,&typo=1 https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fpomonaca.gov%2f&c=E,1,IN0tEJHs88YpLxkAQANuAlnRTos07a0wW_tJze0vgatUeqfRtzsJq3vvmOGeveb7glDLEvjh3zZHtSiKKSdHASrgj9wp-TsMiAoNlAHFgANhZ-YLog,,&typo=1
625 S Garey Ave, Pomona, CA 91766
Vibrant, Safe, and Beautiful

follow us on social media!https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fwww.pomonaca.gov%2fgovernment%2fcity-manager%2fpublic-information-office%2fsocial-media&c=E,1,gjL4JMpuceUfy3WLLffnQ0U2dPl4aUK52IVc3nRheLcrc0gOF0aj_CgbqNTqfLDwxLjTqoheBUavRSgcqJYN6SnD_iTRbWHnh4KdF1LW5KZjf59cWjKmWg,,&typo=1
[Click to visit City of Pomona Instagram]https://www.instagram.com/cityofpomona/?hl=en [Click to visit City of Pomona Facebook] https://www.facebook.com/cityofpomona/ [Click to visit City of Pomona X formerly Twitter] https://twitter.com/CityofPomona [Click to visit City of Pomona LinkedIn] https://www.linkedin.com/company/cityofpomona/ [Click to visit Pomona Go app webpage] https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fwww.pomonaca.gov%2four-city%2fonline-services%2fnew-pomona-go&c=E,1,t4CEBYeNiB9PxWJspEI80WBgLYWwcm0Z2zT5GT-wWYTb7td7rnBOl-uO_zzSxiKaD8hu3tE_ZRAXEHVUK2pCuezg8kmf1hx8NACF5l8LNbJkbiIanySr&typo=1

From: Lizette Lizardi via Support-services support-services@lists.socallibraries.org
Sent: Thursday, April 9, 2026 12:49 PM
To: support-services@lists.socallibraries.org support-services@lists.socallibraries.org; Mario Adame Mario.Adame@redondo.org; Linda Villegas LVILLEGAS@cityofglendora.gov
Subject: [Support-services] Re: Policy Guidelines for Computer Use Library Cards/Guest Passes

CAUTION: This email originated from outside of your organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Hello,
At the Irwindale Public Library we hand out guest passes to those without a library card through PC Reservation by Envision Ware which prints out unique four-number codes. Our guests can then enjoy full computer privileges which are: one hour of computer time with the option to extended twice in 15 minute increments. And if they need more time, staff can extended their time through the PC Reservation system (as long as there are no other people waiting for computers.)

Lizette Lizardi, Library Aide
Irwindale Public Library
Office Hours:
Monday - Thursday
9:00am-7:00pm

From: Linda Villegas via Support-services support-services@lists.socallibraries.org
Sent: Thursday, April 9, 2026 12:35 PM
To: support-services@lists.socallibraries.org support-services@lists.socallibraries.org; Mario Adame Mario.Adame@redondo.org
Subject: [Support-services] Re: Policy Guidelines for Computer Use Library Cards/Guest Passes

Hi Mario,

We issue guest passes to those who would like to use the computer but are unable to obtain a library card. The guest pass is good for one 90-minute session, with 30-minute extensions being granted depending on computer availability.

Sincerely,

[green_Glendora_logo_hiRes 1.png]
Linda Villegas
Library Technician | Library
140 S. Glendora Ave | Glendora, CA 91741
P 626-852-4891 E LVILLEGAS@cityofglendora.gov
https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fcityofglendora.gov&c=E,1,lxXukY4abBYJyJ6Wzqskghf-PZLrSO-P5mhgj2q9ZcSIDCZ_Q6IoYUu6B8AWMBPfxw8kiXDwjYFL1CF5VEYXwD5S6dD5_N5Bg7X8n3fciv9okcLhnmhgmugtRw,,&typo=1

From: Mario Adame via Support-services support-services@lists.socallibraries.org
Sent: Thursday, April 9, 2026 10:26 AM
To: support-services@lists.socallibraries.org support-services@lists.socallibraries.org
Subject: [Support-services] Policy Guidelines for Computer Use Library Cards/Guest Passes

CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Hello,

The Redondo Beach Public Library would like your feedback in regards to those patrons that are not able to obtain a full access library card, however, are interested in using your public computers to gain internet access. It would be really helpful for us to learn how other surrounding libraries handle this situation. Your feedback on this topic is greatly appreciated!

Sincerely,

Mario Adame

Library Circulation Supervisor

Redondo Beach Public Library | Circulation Department

310.697.3297 | mario.adame@redondo.org mailto:mario.adame@redondo.org

[cid:image001.png@01DCC777.9CB81E60]

Please note that email correspondence with the City of Redondo Beach, along with attachments, may be subject to the California Public Records Act, and therefore may be subject to disclosure unless otherwise exempt. The City of Redondo Beach shall not be responsible for any claims, losses or damages resulting from the use of digital data that may be contained in this email.

Hello, At the Pomona Public Library we give free access to our computer lab (without library card login). Unlimited access. So far, we haven't encountered issues with time limits. 🙂 Rosa Samson Library Loan Services Supervisor Library rosa.samson@pomonaca.gov<mailto:rosa.samson@pomonaca.gov> (909) 620-2043 | https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fpomonaca.gov&c=E,1,NMHoJjsC5sfYEUdmwjwwt5s3Q4YO7jgBx71V13alj_5BtmXzHl83Ac-kkrKBx6-wExYkJHAnI7JHnYwHiZEDIbraSyOP18ko9Q0B2OqHEnRm2w,,&typo=1<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fpomonaca.gov%2f&c=E,1,IN0tEJHs88YpLxkAQANuAlnRTos07a0wW_tJze0vgatUeqfRtzsJq3vvmOGeveb7glDLEvjh3zZHtSiKKSdHASrgj9wp-TsMiAoNlAHFgANhZ-YLog,,&typo=1> 625 S Garey Ave, Pomona, CA 91766 Vibrant, Safe, and Beautiful follow us on social media!<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fwww.pomonaca.gov%2fgovernment%2fcity-manager%2fpublic-information-office%2fsocial-media&c=E,1,gjL4JMpuceUfy3WLLffnQ0U2dPl4aUK52IVc3nRheLcrc0gOF0aj_CgbqNTqfLDwxLjTqoheBUavRSgcqJYN6SnD_iTRbWHnh4KdF1LW5KZjf59cWjKmWg,,&typo=1> [Click to visit City of Pomona Instagram]<https://www.instagram.com/cityofpomona/?hl=en> [Click to visit City of Pomona Facebook] <https://www.facebook.com/cityofpomona/> [Click to visit City of Pomona X formerly Twitter] <https://twitter.com/CityofPomona> [Click to visit City of Pomona LinkedIn] <https://www.linkedin.com/company/cityofpomona/> [Click to visit Pomona Go app webpage] <https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fwww.pomonaca.gov%2four-city%2fonline-services%2fnew-pomona-go&c=E,1,t4CEBYeNiB9PxWJspEI80WBgLYWwcm0Z2zT5GT-wWYTb7td7rnBOl-uO_zzSxiKaD8hu3tE_ZRAXEHVUK2pCuezg8kmf1hx8NACF5l8LNbJkbiIanySr&typo=1> ________________________________ From: Lizette Lizardi via Support-services <support-services@lists.socallibraries.org> Sent: Thursday, April 9, 2026 12:49 PM To: support-services@lists.socallibraries.org <support-services@lists.socallibraries.org>; Mario Adame <Mario.Adame@redondo.org>; Linda Villegas <LVILLEGAS@cityofglendora.gov> Subject: [Support-services] Re: Policy Guidelines for Computer Use Library Cards/Guest Passes CAUTION: This email originated from outside of your organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Hello, At the Irwindale Public Library we hand out guest passes to those without a library card through PC Reservation by Envision Ware which prints out unique four-number codes. Our guests can then enjoy full computer privileges which are: one hour of computer time with the option to extended twice in 15 minute increments. And if they need more time, staff can extended their time through the PC Reservation system (as long as there are no other people waiting for computers.) Lizette Lizardi, Library Aide Irwindale Public Library Office Hours: Monday - Thursday 9:00am-7:00pm ________________________________ From: Linda Villegas via Support-services <support-services@lists.socallibraries.org> Sent: Thursday, April 9, 2026 12:35 PM To: support-services@lists.socallibraries.org <support-services@lists.socallibraries.org>; Mario Adame <Mario.Adame@redondo.org> Subject: [Support-services] Re: Policy Guidelines for Computer Use Library Cards/Guest Passes Hi Mario, We issue guest passes to those who would like to use the computer but are unable to obtain a library card. The guest pass is good for one 90-minute session, with 30-minute extensions being granted depending on computer availability. Sincerely, [green_Glendora_logo_hiRes 1.png] Linda Villegas Library Technician | Library 140 S. Glendora Ave | Glendora, CA 91741 P 626-852-4891 E LVILLEGAS@cityofglendora.gov https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fcityofglendora.gov&c=E,1,lxXukY4abBYJyJ6Wzqskghf-PZLrSO-P5mhgj2q9ZcSIDCZ_Q6IoYUu6B8AWMBPfxw8kiXDwjYFL1CF5VEYXwD5S6dD5_N5Bg7X8n3fciv9okcLhnmhgmugtRw,,&typo=1 ________________________________ From: Mario Adame via Support-services <support-services@lists.socallibraries.org> Sent: Thursday, April 9, 2026 10:26 AM To: support-services@lists.socallibraries.org <support-services@lists.socallibraries.org> Subject: [Support-services] Policy Guidelines for Computer Use Library Cards/Guest Passes CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Hello, The Redondo Beach Public Library would like your feedback in regards to those patrons that are not able to obtain a full access library card, however, are interested in using your public computers to gain internet access. It would be really helpful for us to learn how other surrounding libraries handle this situation. Your feedback on this topic is greatly appreciated! Sincerely, Mario Adame Library Circulation Supervisor Redondo Beach Public Library | Circulation Department 310.697.3297 | mario.adame@redondo.org<mailto:mario.adame@redondo.org> [cid:image001.png@01DCC777.9CB81E60] Please note that email correspondence with the City of Redondo Beach, along with attachments, may be subject to the California Public Records Act, and therefore may be subject to disclosure unless otherwise exempt. The City of Redondo Beach shall not be responsible for any claims, losses or damages resulting from the use of digital data that may be contained in this email.

SP

Stephanie Pacheco

Thu, Apr 9, 2026 8:28 PM

Hello,

The circulation policy at the Long Beach Public Library is that patrons are able to sign up for a Computer Use Only library card that allows them up to 2 hours per day (max) for using the PACs at all neighborhood branches. The Billie Jean King Main branch allows computer use cards up to 4 hours per day, but only at this location, due to the high volume of patrons using the PACs.

Patrons are not required to provide ID to obtain a computer only library card. They are required to fill out an application, if they have never had an account with LBPL previously. Replacement cards are free to obtain should they misplace, or lose their original computer use only library card.

Juveniles under the age of 18 must have a parent/guardian fill out an application with their parent/guardian signature to obtain any type of library card, including a Computer Use Only card. For more information regarding different types of library cards LBPL offers, please click on the link below.

Get a Library Cardhttps://www.longbeach.gov/library/borrow/get-a-library-card/

Hope this information for helpful!

Stephanie Pacheco

Clerk I

Pronouns: She, Her, Hers

Department of Library, Arts, and Culture

Long Beach Public Library | Mark Twain Neighborhood Library

1401 E. Anaheim St. | Long Beach, CA 90813

Office: 562.570.1095

If you receive this email outside of your regular working hours, please do not feel pressured to respond immediately. Your time and boundaries are respected.

Currently reading:

From: Mario Adame via Support-services support-services@lists.socallibraries.org
Sent: Thursday, April 9, 2026 10:26 AM
To: support-services@lists.socallibraries.org support-services@lists.socallibraries.org
Subject: [Support-services] Policy Guidelines for Computer Use Library Cards/Guest Passes

-EXTERNAL-

Hello,

The Redondo Beach Public Library would like your feedback in regards to those patrons that are not able to obtain a full access library card, however, are interested in using your public computers to gain internet access. It would be really helpful for us to learn how other surrounding libraries handle this situation. Your feedback on this topic is greatly appreciated!

Sincerely,

Mario Adame

Library Circulation Supervisor

Redondo Beach Public Library | Circulation Department

310.697.3297 | mario.adame@redondo.org mailto:mario.adame@redondo.org

[cid:image001.png@01DCC777.9CB81E60]

Please note that email correspondence with the City of Redondo Beach, along with attachments, may be subject to the California Public Records Act, and therefore may be subject to disclosure unless otherwise exempt. The City of Redondo Beach shall not be responsible for any claims, losses or damages resulting from the use of digital data that may be contained in this email.

Hello, The circulation policy at the Long Beach Public Library is that patrons are able to sign up for a Computer Use Only library card that allows them up to 2 hours per day (max) for using the PACs at all neighborhood branches. The Billie Jean King Main branch allows computer use cards up to 4 hours per day, but only at this location, due to the high volume of patrons using the PACs. Patrons are not required to provide ID to obtain a computer only library card. They are required to fill out an application, if they have never had an account with LBPL previously. Replacement cards are free to obtain should they misplace, or lose their original computer use only library card. Juveniles under the age of 18 must have a parent/guardian fill out an application with their parent/guardian signature to obtain any type of library card, including a Computer Use Only card. For more information regarding different types of library cards LBPL offers, please click on the link below. Get a Library Card<https://www.longbeach.gov/library/borrow/get-a-library-card/> Hope this information for helpful! Stephanie Pacheco Clerk I Pronouns: She, Her, Hers Department of Library, Arts, and Culture Long Beach Public Library | Mark Twain Neighborhood Library 1401 E. Anaheim St. | Long Beach, CA 90813 Office: 562.570.1095 If you receive this email outside of your regular working hours, please do not feel pressured to respond immediately. Your time and boundaries are respected. Currently reading: ________________________________ From: Mario Adame via Support-services <support-services@lists.socallibraries.org> Sent: Thursday, April 9, 2026 10:26 AM To: support-services@lists.socallibraries.org <support-services@lists.socallibraries.org> Subject: [Support-services] Policy Guidelines for Computer Use Library Cards/Guest Passes -EXTERNAL- Hello, The Redondo Beach Public Library would like your feedback in regards to those patrons that are not able to obtain a full access library card, however, are interested in using your public computers to gain internet access. It would be really helpful for us to learn how other surrounding libraries handle this situation. Your feedback on this topic is greatly appreciated! Sincerely, Mario Adame Library Circulation Supervisor Redondo Beach Public Library | Circulation Department 310.697.3297 | mario.adame@redondo.org<mailto:mario.adame@redondo.org> [cid:image001.png@01DCC777.9CB81E60] Please note that email correspondence with the City of Redondo Beach, along with attachments, may be subject to the California Public Records Act, and therefore may be subject to disclosure unless otherwise exempt. The City of Redondo Beach shall not be responsible for any claims, losses or damages resulting from the use of digital data that may be contained in this email.