I have had several ICOM 802 units with the mike cords thatto just fall apart. It must be the UV affect on the vynal coating.I have resolved each it each time by ordering a replacement cordfrom "cablescience.com" and replacing the cable on the mic. You can not get a replacement mike / cable assm from ICOM for these units.I used PN EC244-5 and ECS284-5 as replacement cables.there Phone number is 1-800-398-VOLT fro CABLEscience.INC. Regards, Richard BlakePS you will be required to solder 4 wires !!!!!

"... You cannot get a replacement mike / cable assm from ICOM for these units....." Well, that is not true. The replacement cable part number from ICOM is: cable $44.85, pn://8900011080 (If you wish to do it yourself). But as I mentioned in a prior Email: ICOM-America is servicing these mics at no charge if you call customer support and get an RMA number from them. I received my replacement mic just last week. -al- Viking Star 45' Monk Sr. / McQueen mvVikingStar.blogspot.com

On 8/26/2013 4:53 PM, Al Thomason wrote: > ... But as I > mentioned in a prior Email: ICOM-America is servicing these mics at no > charge if you call customer support and get an RMA number from them. I > received my replacement mic just last week. Can you tell me with whom you spoke? I just called customer support and they told me they do not issue RMAs for this. He said to send it in to Bellvue with a note about the problem and they would "probably" replace it. It was all very loose, though, and with a 7-10 day turnaround plus shipping both ways, I am looking at being without the radio for 2-3 weeks with no guarantee that they will replace the cord at no charge. -Sean

Sean, sorry you are right - I did not get an RMA number, I submitted a tech support ticket via the ICOM web site @ http://www.icomamerica.com/en/contactusform.aspx?ContactType=TS and received the following instructions: >>----- Original Message ----- >>From: marine@icomamerica.com >>Sent: 06/24/13 08:16 AM >>To: al_thomason@iname.com >>Subject: ICOM Technical Support Ticket # D6KD431987 >> >>Good Morning....... >> >>Thanks for your e-mail. >> >>You don't need to have a RMA number to return the microphone. Please include a note with any contact information and a return >>address and send the mic to the attention of our Service Department at the address shown just below my signature. I hope that this >>will be helpful. >> >>Best Regards; >> >> >>Mike Hilton >>Technical Support Representative >> >>ICOM America, Inc. >>2380 116th Ave. NE >>Bellevue, WA 98004 >>Ph. (425) 454-7619 >>Fax (425) 637-8417 >> >>Al Thomason >>al_thomason@iname.com >>Description >>EMAIL SUBJECT: Sent from Icom America Website: M802 microphone cable >>BODY: Hello. I had contacted ICOM tech support about a month ago concerning the outer sheath on my M802 microphone cable coming >>off. I was told this would be repaired at no charge to me if I returned the microphone to Icom America in Bellevue. >>Tomorrow we will be entering the USA and I will be able to send the microphone, before doing so I wanted to see if there was >>anything else I needed to do, or do I simple send it to: >>Icom America Bellevue Service Center >>2380 116th Ave NE >>Bellevue, WA 98004 >>And is there any special instructions, or RMA code I need to include (Aside from the return address)? >>Thank you >>-al- >> >> Viking Star 45' Monk Sr. / McQueen mvVikingStar.blogspot.com