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Looking for Assistance with Basics

JR
Jessica Rudden-Dube
Mon, Nov 14, 2016 6:34 PM

Hello-

I just completed installing, created a new tenant.

A few questions:

1- What is the address I should use to login to the tenant?

{my IP}:8180/collectionspace/ui/core/html/index.html

OR

{my IP}:8180/collectionspace/ui/{tenant}/html/index.html

If the answer is the first option then I am well on my way.

If it is the second option...

2- I cannot login. The suggested logins for both admin and reader return an
invalid user/password combo message. Attempting to use the Reset Password
option and either of the suggested emails (admin@ or reader@) returns an
error that says

The admin details in cspace-config.xml failed

Did I miss a step somewhere?

Thanks for all suggestions and help.

Jessica

--
CONFIDENTIALITY NOTICE
This e-mail and any attached files may contain information that is
privileged and/or confidential. If you are not the intended recipient, you
are hereby notified that any dissemination, distribution, copying or use or
this communication is strictly prohibited. If you received this e-mail by
accident, please notify the sender immediately and destroy this e-mail and
all copies of it.

Hello- I just completed installing, created a new tenant. A few questions: *1- What is the address I should use to login to the tenant?* {my IP}:8180/collectionspace/ui/*core*/html/index.html OR {my IP}:8180/collectionspace/ui/*{tenant}*/html/index.html If the answer is the first option then I am well on my way. If it is the second option... 2- I cannot login. The suggested logins for both admin and reader return an invalid user/password combo message. Attempting to use the Reset Password option and either of the suggested emails (admin@ or reader@) returns an error that says The admin details in cspace-config.xml failed Did I miss a step somewhere? Thanks for all suggestions and help. Jessica -- CONFIDENTIALITY NOTICE This e-mail and any attached files may contain information that is privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any dissemination, distribution, copying or use or this communication is strictly prohibited. If you received this e-mail by accident, please notify the sender immediately and destroy this e-mail and all copies of it.
RM
Richard Millet
Mon, Nov 14, 2016 8:14 PM

Jessica,

Here are some things to try:

  • Verify that the tenant is enabled/

    • In the source file ../application/tomcat-main/src/main/resources/tenants/{tenant}/settings.xml, ensure the value of the XML element settings->persistence->services->create-disabled is set to 'false'
    • if it is not set to 'false' then:
      • shutdown tomcat/cspace if it is running
      • set the value to 'false'
      • rebuild the Application layer -i.e., mvn clean install -DskipTests
      • redeploy the Services layer -i.e., from the Services root src directory run "ant undeploy deploy import"
      • restart tomcat/cspace

  • Verify the username and password you're using matches those in the tenant's deployed settings.xml file at ../apache-tomcat-7.057/lib/tenants/{tenant}/settings.xml

  • From a browser window/tab, try logging into the tenant's backend services at http://{yourip}:8180/cspace-services/collectionobjects using the credentials found in the settings.xml file (see above)

Let us know if that helps.

-Richard

From: Talk talk-bounces@lists.collectionspace.org on behalf of Jessica Rudden-Dube jrudden-dube@plimoth.org
Sent: Monday, November 14, 2016 10:34 AM
To: talk@lists.collectionspace.org
Subject: [Talk] Looking for Assistance with Basics

Hello-

I just completed installing, created a new tenant.

A few questions:

1- What is the address I should use to login to the tenant?

{my IP}:8180/collectionspace/ui/core/html/index.html

OR

{my IP}:8180/collectionspace/ui/{tenant}/html/index.html

If the answer is the first option then I am well on my way.

If it is the second option...

2- I cannot login. The suggested logins for both admin and reader return an invalid user/password combo message. Attempting to use the Reset Password option and either of the suggested emails (admin@ or reader@) returns an error that says

The admin details in cspace-config.xml failed

Did I miss a step somewhere?

Thanks for all suggestions and help.

Jessica

CONFIDENTIALITY NOTICE
This e-mail and any attached files may contain information that is privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any dissemination, distribution, copying or use or this communication is strictly prohibited. If you received this e-mail by accident, please notify the sender immediately and destroy this e-mail and all copies of it.

Jessica, Here are some things to try: * Verify that the tenant is enabled/ - In the source file ../application/tomcat-main/src/main/resources/tenants/{tenant}/settings.xml, ensure the value of the XML element settings->persistence->services->create-disabled is set to 'false' - if it is not set to 'false' then: + shutdown tomcat/cspace if it is running + set the value to 'false' + rebuild the Application layer -i.e., mvn clean install -DskipTests + redeploy the Services layer -i.e., from the Services root src directory run "ant undeploy deploy import" + restart tomcat/cspace * Verify the username and password you're using matches those in the tenant's deployed settings.xml file at ../apache-tomcat-7.057/lib/tenants/{tenant}/settings.xml * From a browser window/tab, try logging into the tenant's backend services at http://{yourip}:8180/cspace-services/collectionobjects using the credentials found in the settings.xml file (see above) Let us know if that helps. -Richard ________________________________________ From: Talk <talk-bounces@lists.collectionspace.org> on behalf of Jessica Rudden-Dube <jrudden-dube@plimoth.org> Sent: Monday, November 14, 2016 10:34 AM To: talk@lists.collectionspace.org Subject: [Talk] Looking for Assistance with Basics Hello- I just completed installing, created a new tenant. A few questions: 1- What is the address I should use to login to the tenant? {my IP}:8180/collectionspace/ui/core/html/index.html OR {my IP}:8180/collectionspace/ui/{tenant}/html/index.html If the answer is the first option then I am well on my way. If it is the second option... 2- I cannot login. The suggested logins for both admin and reader return an invalid user/password combo message. Attempting to use the Reset Password option and either of the suggested emails (admin@ or reader@) returns an error that says The admin details in cspace-config.xml failed Did I miss a step somewhere? Thanks for all suggestions and help. Jessica CONFIDENTIALITY NOTICE This e-mail and any attached files may contain information that is privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any dissemination, distribution, copying or use or this communication is strictly prohibited. If you received this e-mail by accident, please notify the sender immediately and destroy this e-mail and all copies of it.
JR
Jessica Rudden-Dube
Mon, Nov 14, 2016 9:15 PM

Still no luck. I verified all of the above and attempted login through the
backend services and nothing- it just keeps prompting me to login- no error
messages returned.

Jessica

On Mon, Nov 14, 2016 at 3:14 PM, Richard Millet richard.millet@lyrasis.org
wrote:

Jessica,

Here are some things to try:

  • Verify that the tenant is enabled/

    • In the source file ../application/tomcat-main/src
      /main/resources/tenants/{tenant}/settings.xml, ensure the value of the
      XML element settings->persistence->services->create-disabled is set to
      'false'
    • if it is not set to 'false' then:
      • shutdown tomcat/cspace if it is running
      • set the value to 'false'
      • rebuild the Application layer -i.e., mvn clean install
        -DskipTests
      • redeploy the Services layer -i.e., from the Services root src
        directory run "ant undeploy deploy import"
      • restart tomcat/cspace

  • Verify the username and password you're using matches those in the
    tenant's deployed settings.xml file at ../apache-tomcat-7.057/lib/ten
    ants/{tenant}/settings.xml

  • From a browser window/tab, try logging into the tenant's backend
    services at http://{yourip}:8180/cspace-services/collectionobjects using
    the credentials found in the settings.xml file (see above)

Let us know if that helps.

-Richard

From: Talk talk-bounces@lists.collectionspace.org on behalf of Jessica
Rudden-Dube jrudden-dube@plimoth.org
Sent: Monday, November 14, 2016 10:34 AM
To: talk@lists.collectionspace.org
Subject: [Talk] Looking for Assistance with Basics

Hello-

I just completed installing, created a new tenant.

A few questions:

1- What is the address I should use to login to the tenant?

{my IP}:8180/collectionspace/ui/core/html/index.html

OR

{my IP}:8180/collectionspace/ui/{tenant}/html/index.html

If the answer is the first option then I am well on my way.

If it is the second option...

2- I cannot login. The suggested logins for both admin and reader return
an invalid user/password combo message. Attempting to use the Reset
Password option and either of the suggested emails (admin@ or reader@)
returns an error that says

The admin details in cspace-config.xml failed

Did I miss a step somewhere?

Thanks for all suggestions and help.

Jessica

CONFIDENTIALITY NOTICE
This e-mail and any attached files may contain information that is
privileged and/or confidential. If you are not the intended recipient, you
are hereby notified that any dissemination, distribution, copying or use or
this communication is strictly prohibited. If you received this e-mail by
accident, please notify the sender immediately and destroy this e-mail and
all copies of it.

--
CONFIDENTIALITY NOTICE
This e-mail and any attached files may contain information that is
privileged and/or confidential. If you are not the intended recipient, you
are hereby notified that any dissemination, distribution, copying or use or
this communication is strictly prohibited. If you received this e-mail by
accident, please notify the sender immediately and destroy this e-mail and
all copies of it.

Still no luck. I verified all of the above and attempted login through the backend services and nothing- it just keeps prompting me to login- no error messages returned. Jessica On Mon, Nov 14, 2016 at 3:14 PM, Richard Millet <richard.millet@lyrasis.org> wrote: > Jessica, > > Here are some things to try: > > * Verify that the tenant is enabled/ > - In the source file ../application/tomcat-main/src > /main/resources/tenants/{tenant}/settings.xml, ensure the value of the > XML element settings->persistence->services->create-disabled is set to > 'false' > - if it is not set to 'false' then: > + shutdown tomcat/cspace if it is running > + set the value to 'false' > + rebuild the Application layer -i.e., mvn clean install > -DskipTests > + redeploy the Services layer -i.e., from the Services root src > directory run "ant undeploy deploy import" > + restart tomcat/cspace > > * Verify the username and password you're using matches those in the > tenant's deployed settings.xml file at ../apache-tomcat-7.057/lib/ten > ants/{tenant}/settings.xml > > * From a browser window/tab, try logging into the tenant's backend > services at http://{yourip}:8180/cspace-services/collectionobjects using > the credentials found in the settings.xml file (see above) > > Let us know if that helps. > > -Richard > > > ________________________________________ > From: Talk <talk-bounces@lists.collectionspace.org> on behalf of Jessica > Rudden-Dube <jrudden-dube@plimoth.org> > Sent: Monday, November 14, 2016 10:34 AM > To: talk@lists.collectionspace.org > Subject: [Talk] Looking for Assistance with Basics > > Hello- > > I just completed installing, created a new tenant. > > A few questions: > > 1- What is the address I should use to login to the tenant? > > {my IP}:8180/collectionspace/ui/core/html/index.html > > OR > > {my IP}:8180/collectionspace/ui/{tenant}/html/index.html > > If the answer is the first option then I am well on my way. > > If it is the second option... > > 2- I cannot login. The suggested logins for both admin and reader return > an invalid user/password combo message. Attempting to use the Reset > Password option and either of the suggested emails (admin@ or reader@) > returns an error that says > > The admin details in cspace-config.xml failed > > Did I miss a step somewhere? > > Thanks for all suggestions and help. > > > Jessica > > CONFIDENTIALITY NOTICE > This e-mail and any attached files may contain information that is > privileged and/or confidential. If you are not the intended recipient, you > are hereby notified that any dissemination, distribution, copying or use or > this communication is strictly prohibited. If you received this e-mail by > accident, please notify the sender immediately and destroy this e-mail and > all copies of it. > -- CONFIDENTIALITY NOTICE This e-mail and any attached files may contain information that is privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any dissemination, distribution, copying or use or this communication is strictly prohibited. If you received this e-mail by accident, please notify the sender immediately and destroy this e-mail and all copies of it.
RM
Richard Millet
Mon, Nov 14, 2016 10:26 PM

Jessica,

Maybe I (we) can learn something from your log files.  Please follow these instructions:

  1. Shutdown your tomcat/cspace instance
  2. Delete all the existing tomcat log files from ../apache-tomcat-7.057/logs directory
  3. Restart tomcat/cspace
  4. After a few minutes, shutdown tomcat/cspace
  5. Zip up and email the entire ../apache-tomcat-7.057/logs directory

Thanks,

Richard

From: Jessica Rudden-Dube jrudden-dube@plimoth.org
Sent: Monday, November 14, 2016 1:15 PM
To: Richard Millet
Cc: talk@lists.collectionspace.org
Subject: Re: [Talk] Looking for Assistance with Basics

Still no luck. I verified all of the above and attempted login through the backend services and nothing- it just keeps prompting me to login- no error messages returned.

Jessica

On Mon, Nov 14, 2016 at 3:14 PM, Richard Millet <richard.millet@lyrasis.orgmailto:richard.millet@lyrasis.org> wrote:
Jessica,

Here are some things to try:

  • Verify that the tenant is enabled/

    • In the source file ../application/tomcat-main/src/main/resources/tenants/{tenant}/settings.xml, ensure the value of the XML element settings->persistence->services->create-disabled is set to 'false'
    • if it is not set to 'false' then:
      • shutdown tomcat/cspace if it is running
      • set the value to 'false'
      • rebuild the Application layer -i.e., mvn clean install -DskipTests
      • redeploy the Services layer -i.e., from the Services root src directory run "ant undeploy deploy import"
      • restart tomcat/cspace

  • Verify the username and password you're using matches those in the tenant's deployed settings.xml file at ../apache-tomcat-7.057/lib/tenants/{tenant}/settings.xml

  • From a browser window/tab, try logging into the tenant's backend services at http://{yourip}:8180/cspace-services/collectionobjects using the credentials found in the settings.xml file (see above)

Let us know if that helps.

-Richard

From: Talk <talk-bounces@lists.collectionspace.orgmailto:talk-bounces@lists.collectionspace.org> on behalf of Jessica Rudden-Dube <jrudden-dube@plimoth.orgmailto:jrudden-dube@plimoth.org>
Sent: Monday, November 14, 2016 10:34 AM
To: talk@lists.collectionspace.orgmailto:talk@lists.collectionspace.org
Subject: [Talk] Looking for Assistance with Basics

Hello-

I just completed installing, created a new tenant.

A few questions:

1- What is the address I should use to login to the tenant?

{my IP}:8180/collectionspace/ui/core/html/index.html

OR

{my IP}:8180/collectionspace/ui/{tenant}/html/index.html

If the answer is the first option then I am well on my way.

If it is the second option...

2- I cannot login. The suggested logins for both admin and reader return an invalid user/password combo message. Attempting to use the Reset Password option and either of the suggested emails (admin@ or reader@) returns an error that says

The admin details in cspace-config.xml failed

Did I miss a step somewhere?

Thanks for all suggestions and help.

Jessica

CONFIDENTIALITY NOTICE
This e-mail and any attached files may contain information that is privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any dissemination, distribution, copying or use or this communication is strictly prohibited. If you received this e-mail by accident, please notify the sender immediately and destroy this e-mail and all copies of it.

CONFIDENTIALITY NOTICE
This e-mail and any attached files may contain information that is privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any dissemination, distribution, copying or use or this communication is strictly prohibited. If you received this e-mail by accident, please notify the sender immediately and destroy this e-mail and all copies of it.

Jessica, Maybe I (we) can learn something from your log files. Please follow these instructions: 1. Shutdown your tomcat/cspace instance 2. Delete all the existing tomcat log files from ../apache-tomcat-7.057/logs directory 3. Restart tomcat/cspace 4. After a few minutes, shutdown tomcat/cspace 5. Zip up and email the entire ../apache-tomcat-7.057/logs directory Thanks, Richard ________________________________________ From: Jessica Rudden-Dube <jrudden-dube@plimoth.org> Sent: Monday, November 14, 2016 1:15 PM To: Richard Millet Cc: talk@lists.collectionspace.org Subject: Re: [Talk] Looking for Assistance with Basics Still no luck. I verified all of the above and attempted login through the backend services and nothing- it just keeps prompting me to login- no error messages returned. Jessica On Mon, Nov 14, 2016 at 3:14 PM, Richard Millet <richard.millet@lyrasis.org<mailto:richard.millet@lyrasis.org>> wrote: Jessica, Here are some things to try: * Verify that the tenant is enabled/ - In the source file ../application/tomcat-main/src/main/resources/tenants/{tenant}/settings.xml, ensure the value of the XML element settings->persistence->services->create-disabled is set to 'false' - if it is not set to 'false' then: + shutdown tomcat/cspace if it is running + set the value to 'false' + rebuild the Application layer -i.e., mvn clean install -DskipTests + redeploy the Services layer -i.e., from the Services root src directory run "ant undeploy deploy import" + restart tomcat/cspace * Verify the username and password you're using matches those in the tenant's deployed settings.xml file at ../apache-tomcat-7.057/lib/tenants/{tenant}/settings.xml * From a browser window/tab, try logging into the tenant's backend services at http://{yourip}:8180/cspace-services/collectionobjects using the credentials found in the settings.xml file (see above) Let us know if that helps. -Richard ________________________________________ From: Talk <talk-bounces@lists.collectionspace.org<mailto:talk-bounces@lists.collectionspace.org>> on behalf of Jessica Rudden-Dube <jrudden-dube@plimoth.org<mailto:jrudden-dube@plimoth.org>> Sent: Monday, November 14, 2016 10:34 AM To: talk@lists.collectionspace.org<mailto:talk@lists.collectionspace.org> Subject: [Talk] Looking for Assistance with Basics Hello- I just completed installing, created a new tenant. A few questions: 1- What is the address I should use to login to the tenant? {my IP}:8180/collectionspace/ui/core/html/index.html OR {my IP}:8180/collectionspace/ui/{tenant}/html/index.html If the answer is the first option then I am well on my way. If it is the second option... 2- I cannot login. The suggested logins for both admin and reader return an invalid user/password combo message. Attempting to use the Reset Password option and either of the suggested emails (admin@ or reader@) returns an error that says The admin details in cspace-config.xml failed Did I miss a step somewhere? Thanks for all suggestions and help. Jessica CONFIDENTIALITY NOTICE This e-mail and any attached files may contain information that is privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any dissemination, distribution, copying or use or this communication is strictly prohibited. If you received this e-mail by accident, please notify the sender immediately and destroy this e-mail and all copies of it. CONFIDENTIALITY NOTICE This e-mail and any attached files may contain information that is privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any dissemination, distribution, copying or use or this communication is strictly prohibited. If you received this e-mail by accident, please notify the sender immediately and destroy this e-mail and all copies of it.
MF
Megan Forbes
Tue, Nov 15, 2016 1:18 PM

Ms. Rudden-Dube,

I just wanted to send a quick note to introduce myself. I'm the program manager for CSpace, and am delighted that you're trying the application out. I'd love to hear more about your plans - whether you're merely evaluating CSpace, or have already decided to implement.

If you need any assistance on the functional side - a demo, training, etc., I'm happy to help you and any of your staff. It looks like the technical gang is on your install issues, and hopefully they'll be resolved quickly.

Best regards,

Megan

Megan Forbes
CollectionSpace Program Manager
megan.forbes@lyrasis.org
917.267.9676 Cell
meganbforbes Skype

From: Talk talk-bounces@lists.collectionspace.org on behalf of Jessica Rudden-Dube jrudden-dube@plimoth.org
Sent: Monday, November 14, 2016 4:15:32 PM
To: Richard Millet
Cc: talk@lists.collectionspace.org
Subject: Re: [Talk] Looking for Assistance with Basics

Still no luck. I verified all of the above and attempted login through the backend services and nothing- it just keeps prompting me to login- no error messages returned.

Jessica

On Mon, Nov 14, 2016 at 3:14 PM, Richard Millet <richard.millet@lyrasis.orgmailto:richard.millet@lyrasis.org> wrote:
Jessica,

Here are some things to try:

  • Verify that the tenant is enabled/

    • In the source file ../application/tomcat-main/src/main/resources/tenants/{tenant}/settings.xml, ensure the value of the XML element settings->persistence->services->create-disabled is set to 'false'
    • if it is not set to 'false' then:
      • shutdown tomcat/cspace if it is running
      • set the value to 'false'
      • rebuild the Application layer -i.e., mvn clean install -DskipTests
      • redeploy the Services layer -i.e., from the Services root src directory run "ant undeploy deploy import"
      • restart tomcat/cspace

  • Verify the username and password you're using matches those in the tenant's deployed settings.xml file at ../apache-tomcat-7.057/lib/tenants/{tenant}/settings.xml

  • From a browser window/tab, try logging into the tenant's backend services at http://{yourip}:8180/cspace-services/collectionobjects using the credentials found in the settings.xml file (see above)

Let us know if that helps.

-Richard

From: Talk <talk-bounces@lists.collectionspace.orgmailto:talk-bounces@lists.collectionspace.org> on behalf of Jessica Rudden-Dube <jrudden-dube@plimoth.orgmailto:jrudden-dube@plimoth.org>
Sent: Monday, November 14, 2016 10:34 AM
To: talk@lists.collectionspace.orgmailto:talk@lists.collectionspace.org
Subject: [Talk] Looking for Assistance with Basics

Hello-

I just completed installing, created a new tenant.

A few questions:

1- What is the address I should use to login to the tenant?

{my IP}:8180/collectionspace/ui/core/html/index.html

OR

{my IP}:8180/collectionspace/ui/{tenant}/html/index.html

If the answer is the first option then I am well on my way.

If it is the second option...

2- I cannot login. The suggested logins for both admin and reader return an invalid user/password combo message. Attempting to use the Reset Password option and either of the suggested emails (admin@ or reader@) returns an error that says

The admin details in cspace-config.xml failed

Did I miss a step somewhere?

Thanks for all suggestions and help.

Jessica

CONFIDENTIALITY NOTICE
This e-mail and any attached files may contain information that is privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any dissemination, distribution, copying or use or this communication is strictly prohibited. If you received this e-mail by accident, please notify the sender immediately and destroy this e-mail and all copies of it.

CONFIDENTIALITY NOTICE
This e-mail and any attached files may contain information that is privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any dissemination, distribution, copying or use or this communication is strictly prohibited. If you received this e-mail by accident, please notify the sender immediately and destroy this e-mail and all copies of it.

Ms. Rudden-Dube, I just wanted to send a quick note to introduce myself. I'm the program manager for CSpace, and am delighted that you're trying the application out. I'd love to hear more about your plans - whether you're merely evaluating CSpace, or have already decided to implement. If you need any assistance on the functional side - a demo, training, etc., I'm happy to help you and any of your staff. It looks like the technical gang is on your install issues, and hopefully they'll be resolved quickly. Best regards, Megan Megan Forbes CollectionSpace Program Manager megan.forbes@lyrasis.org 917.267.9676 Cell meganbforbes Skype ________________________________ From: Talk <talk-bounces@lists.collectionspace.org> on behalf of Jessica Rudden-Dube <jrudden-dube@plimoth.org> Sent: Monday, November 14, 2016 4:15:32 PM To: Richard Millet Cc: talk@lists.collectionspace.org Subject: Re: [Talk] Looking for Assistance with Basics Still no luck. I verified all of the above and attempted login through the backend services and nothing- it just keeps prompting me to login- no error messages returned. Jessica On Mon, Nov 14, 2016 at 3:14 PM, Richard Millet <richard.millet@lyrasis.org<mailto:richard.millet@lyrasis.org>> wrote: Jessica, Here are some things to try: * Verify that the tenant is enabled/ - In the source file ../application/tomcat-main/src/main/resources/tenants/{tenant}/settings.xml, ensure the value of the XML element settings->persistence->services->create-disabled is set to 'false' - if it is not set to 'false' then: + shutdown tomcat/cspace if it is running + set the value to 'false' + rebuild the Application layer -i.e., mvn clean install -DskipTests + redeploy the Services layer -i.e., from the Services root src directory run "ant undeploy deploy import" + restart tomcat/cspace * Verify the username and password you're using matches those in the tenant's deployed settings.xml file at ../apache-tomcat-7.057/lib/tenants/{tenant}/settings.xml * From a browser window/tab, try logging into the tenant's backend services at http://{yourip}:8180/cspace-services/collectionobjects using the credentials found in the settings.xml file (see above) Let us know if that helps. -Richard ________________________________________ From: Talk <talk-bounces@lists.collectionspace.org<mailto:talk-bounces@lists.collectionspace.org>> on behalf of Jessica Rudden-Dube <jrudden-dube@plimoth.org<mailto:jrudden-dube@plimoth.org>> Sent: Monday, November 14, 2016 10:34 AM To: talk@lists.collectionspace.org<mailto:talk@lists.collectionspace.org> Subject: [Talk] Looking for Assistance with Basics Hello- I just completed installing, created a new tenant. A few questions: 1- What is the address I should use to login to the tenant? {my IP}:8180/collectionspace/ui/core/html/index.html OR {my IP}:8180/collectionspace/ui/{tenant}/html/index.html If the answer is the first option then I am well on my way. If it is the second option... 2- I cannot login. The suggested logins for both admin and reader return an invalid user/password combo message. Attempting to use the Reset Password option and either of the suggested emails (admin@ or reader@) returns an error that says The admin details in cspace-config.xml failed Did I miss a step somewhere? Thanks for all suggestions and help. Jessica CONFIDENTIALITY NOTICE This e-mail and any attached files may contain information that is privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any dissemination, distribution, copying or use or this communication is strictly prohibited. If you received this e-mail by accident, please notify the sender immediately and destroy this e-mail and all copies of it. CONFIDENTIALITY NOTICE This e-mail and any attached files may contain information that is privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any dissemination, distribution, copying or use or this communication is strictly prohibited. If you received this e-mail by accident, please notify the sender immediately and destroy this e-mail and all copies of it.
JR
Jessica Rudden-Dube
Tue, Nov 15, 2016 3:17 PM

Hi All,

Please find attached the log file zip

Thanks for any help!

Jessica

On Mon, Nov 14, 2016 at 5:26 PM, Richard Millet richard.millet@lyrasis.org
wrote:

Jessica,

Maybe I (we) can learn something from your log files.  Please follow these
instructions:

  1. Shutdown your tomcat/cspace instance
  2. Delete all the existing tomcat log files from
    ../apache-tomcat-7.057/logs directory
  3. Restart tomcat/cspace
  4. After a few minutes, shutdown tomcat/cspace
  5. Zip up and email the entire ../apache-tomcat-7.057/logs directory

Thanks,

Richard

From: Jessica Rudden-Dube jrudden-dube@plimoth.org
Sent: Monday, November 14, 2016 1:15 PM
To: Richard Millet
Cc: talk@lists.collectionspace.org
Subject: Re: [Talk] Looking for Assistance with Basics

Still no luck. I verified all of the above and attempted login through the
backend services and nothing- it just keeps prompting me to login- no error
messages returned.

Jessica

On Mon, Nov 14, 2016 at 3:14 PM, Richard Millet <
richard.millet@lyrasis.orgmailto:richard.millet@lyrasis.org> wrote:
Jessica,

Here are some things to try:

  • Verify that the tenant is enabled/

    • In the source file ../application/tomcat-main/
      src/main/resources/tenants/{tenant}/settings.xml, ensure the value of the
      XML element settings->persistence->services->create-disabled is set to
      'false'
    • if it is not set to 'false' then:
      • shutdown tomcat/cspace if it is running
      • set the value to 'false'
      • rebuild the Application layer -i.e., mvn clean install
        -DskipTests
      • redeploy the Services layer -i.e., from the Services root src
        directory run "ant undeploy deploy import"
      • restart tomcat/cspace

  • Verify the username and password you're using matches those in the
    tenant's deployed settings.xml file at ../apache-tomcat-7.057/lib/
    tenants/{tenant}/settings.xml

  • From a browser window/tab, try logging into the tenant's backend
    services at http://{yourip}:8180/cspace-services/collectionobjects using
    the credentials found in the settings.xml file (see above)

Let us know if that helps.

-Richard

From: Talk <talk-bounces@lists.collectionspace.org<mailto:tal
k-bounces@lists.collectionspace.org>> on behalf of Jessica Rudden-Dube <
jrudden-dube@plimoth.orgmailto:jrudden-dube@plimoth.org>
Sent: Monday, November 14, 2016 10:34 AM
To: talk@lists.collectionspace.orgmailto:talk@lists.collectionspace.org
Subject: [Talk] Looking for Assistance with Basics

Hello-

I just completed installing, created a new tenant.

A few questions:

1- What is the address I should use to login to the tenant?

{my IP}:8180/collectionspace/ui/core/html/index.html

OR

{my IP}:8180/collectionspace/ui/{tenant}/html/index.html

If the answer is the first option then I am well on my way.

If it is the second option...

2- I cannot login. The suggested logins for both admin and reader return
an invalid user/password combo message. Attempting to use the Reset
Password option and either of the suggested emails (admin@ or reader@)
returns an error that says

The admin details in cspace-config.xml failed

Did I miss a step somewhere?

Thanks for all suggestions and help.

Jessica

CONFIDENTIALITY NOTICE
This e-mail and any attached files may contain information that is
privileged and/or confidential. If you are not the intended recipient, you
are hereby notified that any dissemination, distribution, copying or use or
this communication is strictly prohibited. If you received this e-mail by
accident, please notify the sender immediately and destroy this e-mail and
all copies of it.

CONFIDENTIALITY NOTICE
This e-mail and any attached files may contain information that is
privileged and/or confidential. If you are not the intended recipient, you
are hereby notified that any dissemination, distribution, copying or use or
this communication is strictly prohibited. If you received this e-mail by
accident, please notify the sender immediately and destroy this e-mail and
all copies of it.

--
CONFIDENTIALITY NOTICE
This e-mail and any attached files may contain information that is
privileged and/or confidential. If you are not the intended recipient, you
are hereby notified that any dissemination, distribution, copying or use or
this communication is strictly prohibited. If you received this e-mail by
accident, please notify the sender immediately and destroy this e-mail and
all copies of it.

Hi All, Please find attached the log file zip Thanks for any help! Jessica On Mon, Nov 14, 2016 at 5:26 PM, Richard Millet <richard.millet@lyrasis.org> wrote: > Jessica, > > Maybe I (we) can learn something from your log files. Please follow these > instructions: > > 1. Shutdown your tomcat/cspace instance > 2. Delete all the existing tomcat log files from > ../apache-tomcat-7.057/logs directory > 3. Restart tomcat/cspace > 4. After a few minutes, shutdown tomcat/cspace > 5. Zip up and email the entire ../apache-tomcat-7.057/logs directory > > Thanks, > > Richard > > ________________________________________ > From: Jessica Rudden-Dube <jrudden-dube@plimoth.org> > Sent: Monday, November 14, 2016 1:15 PM > To: Richard Millet > Cc: talk@lists.collectionspace.org > Subject: Re: [Talk] Looking for Assistance with Basics > > Still no luck. I verified all of the above and attempted login through the > backend services and nothing- it just keeps prompting me to login- no error > messages returned. > > > > Jessica > > On Mon, Nov 14, 2016 at 3:14 PM, Richard Millet < > richard.millet@lyrasis.org<mailto:richard.millet@lyrasis.org>> wrote: > Jessica, > > Here are some things to try: > > * Verify that the tenant is enabled/ > - In the source file ../application/tomcat-main/ > src/main/resources/tenants/{tenant}/settings.xml, ensure the value of the > XML element settings->persistence->services->create-disabled is set to > 'false' > - if it is not set to 'false' then: > + shutdown tomcat/cspace if it is running > + set the value to 'false' > + rebuild the Application layer -i.e., mvn clean install > -DskipTests > + redeploy the Services layer -i.e., from the Services root src > directory run "ant undeploy deploy import" > + restart tomcat/cspace > > * Verify the username and password you're using matches those in the > tenant's deployed settings.xml file at ../apache-tomcat-7.057/lib/ > tenants/{tenant}/settings.xml > > * From a browser window/tab, try logging into the tenant's backend > services at http://{yourip}:8180/cspace-services/collectionobjects using > the credentials found in the settings.xml file (see above) > > Let us know if that helps. > > -Richard > > > ________________________________________ > From: Talk <talk-bounces@lists.collectionspace.org<mailto:tal > k-bounces@lists.collectionspace.org>> on behalf of Jessica Rudden-Dube < > jrudden-dube@plimoth.org<mailto:jrudden-dube@plimoth.org>> > Sent: Monday, November 14, 2016 10:34 AM > To: talk@lists.collectionspace.org<mailto:talk@lists.collectionspace.org> > Subject: [Talk] Looking for Assistance with Basics > > Hello- > > I just completed installing, created a new tenant. > > A few questions: > > 1- What is the address I should use to login to the tenant? > > {my IP}:8180/collectionspace/ui/core/html/index.html > > OR > > {my IP}:8180/collectionspace/ui/{tenant}/html/index.html > > If the answer is the first option then I am well on my way. > > If it is the second option... > > 2- I cannot login. The suggested logins for both admin and reader return > an invalid user/password combo message. Attempting to use the Reset > Password option and either of the suggested emails (admin@ or reader@) > returns an error that says > > The admin details in cspace-config.xml failed > > Did I miss a step somewhere? > > Thanks for all suggestions and help. > > > Jessica > > CONFIDENTIALITY NOTICE > This e-mail and any attached files may contain information that is > privileged and/or confidential. If you are not the intended recipient, you > are hereby notified that any dissemination, distribution, copying or use or > this communication is strictly prohibited. If you received this e-mail by > accident, please notify the sender immediately and destroy this e-mail and > all copies of it. > > > CONFIDENTIALITY NOTICE > This e-mail and any attached files may contain information that is > privileged and/or confidential. If you are not the intended recipient, you > are hereby notified that any dissemination, distribution, copying or use or > this communication is strictly prohibited. If you received this e-mail by > accident, please notify the sender immediately and destroy this e-mail and > all copies of it. > -- CONFIDENTIALITY NOTICE This e-mail and any attached files may contain information that is privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any dissemination, distribution, copying or use or this communication is strictly prohibited. If you received this e-mail by accident, please notify the sender immediately and destroy this e-mail and all copies of it.
logs.zip (34.17 KB)
RM
Richard Millet
Tue, Nov 15, 2016 5:02 PM

Jessica,

The first startup error I see in the "catalina.out" log file is this:

ERROR [localhost-startStop-1] [org.collectionspace.services.common.config.TenantBindingConfigReaderImpl:194] Ignoring duplicate binding definition for tenant id=1 existing name=core.collectionspace.org conflicting (ignored) name=collections.plimoth.org

It seems your new tenant "collections.plimoth.org" has the same tenant ID as the "core.collectionspace.org" tenant.  This results in your new tenant's configuration being ignored.  To fix this, edit the settings.xml file in the Application source tree at ../application/tomcat-main/src/main/resources/tenants/{tenant}/settings.xml to give your tenant a new and unique ID.  There are two XML elements in this file where you'll need to put your new tenant ID.  The first is at the settings->admin->tenant element.  The second is at settings->persistence->service->tenant->id element.

After you've made this change,

  • shutdown tomcat

  • rebuild the application layer -i.e., from the root Application src directory run "mvn clean install -DskipTests"

  • redeploy the services layer -i.e., from the root Services src directory run "ant undeploy deploy import"

Feel free to send a fresh set of log files if you still have problems after making these changes.

-Richard

From: Jessica Rudden-Dube jrudden-dube@plimoth.org

Sent: Tuesday, November 15, 2016 7:17 AM

To: Richard Millet

Cc: talk@lists.collectionspace.org

Subject: Re: [Talk] Looking for Assistance with Basics

Hi All,

Please find attached the log file zip

Thanks for any help!

Jessica

On Mon, Nov 14, 2016 at 5:26 PM, Richard Millet <richard.millet@lyrasis.orgmailto:richard.millet@lyrasis.org> wrote:

Jessica,

Maybe I (we) can learn something from your log files.  Please follow these instructions:

  1. Shutdown your tomcat/cspace instance

  2. Delete all the existing tomcat log files from ../apache-tomcat-7.057/logs directory

  3. Restart tomcat/cspace

  4. After a few minutes, shutdown tomcat/cspace

  5. Zip up and email the entire ../apache-tomcat-7.057/logs directory

Thanks,

Richard

From: Jessica Rudden-Dube <jrudden-dube@plimoth.orgmailto:jrudden-dube@plimoth.org>

Sent: Monday, November 14, 2016 1:15 PM

To: Richard Millet

Cc: talk@lists.collectionspace.orgmailto:talk@lists.collectionspace.org

Subject: Re: [Talk] Looking for Assistance with Basics

Still no luck. I verified all of the above and attempted login through the backend services and nothing- it just keeps prompting me to login- no error messages returned.

Jessica

On Mon, Nov 14, 2016 at 3:14 PM, Richard Millet <richard.millet@lyrasis.orgmailto:richard.millet@lyrasis.org<mailto:richard.millet@lyrasis.orgmailto:richard.millet@lyrasis.org>> wrote:

Jessica,

Here are some things to try:

  • Verify that the tenant is enabled/

    • In the source file ../application/tomcat-main/src/main/resources/tenants/{tenant}/settings.xml, ensure the value of the XML element settings->persistence->services->create-disabled is set to 'false'

    • if it is not set to 'false' then:

      • shutdown tomcat/cspace if it is running

      • set the value to 'false'

      • rebuild the Application layer -i.e., mvn clean install -DskipTests

      • redeploy the Services layer -i.e., from the Services root src directory run "ant undeploy deploy import"

      • restart tomcat/cspace

  • Verify the username and password you're using matches those in the tenant's deployed settings.xml file at ../apache-tomcat-7.057/lib/tenants/{tenant}/settings.xml

  • From a browser window/tab, try logging into the tenant's backend services at http://{yourip}:8180/cspace-services/collectionobjects using the credentials found in the settings.xml file (see above)

Let us know if that helps.

-Richard

From: Talk <talk-bounces@lists.collectionspace.orgmailto:talk-bounces@lists.collectionspace.org<mailto:talk-bounces@lists.collectionspace.orgmailto:talk-bounces@lists.collectionspace.org>> on behalf of Jessica Rudden-Dube <jrudden-dube@plimoth.orgmailto:jrudden-dube@plimoth.org<mailto:jrudden-dube@plimoth.orgmailto:jrudden-dube@plimoth.org>>

Sent: Monday, November 14, 2016 10:34 AM

To: talk@lists.collectionspace.orgmailto:talk@lists.collectionspace.org<mailto:talk@lists.collectionspace.orgmailto:talk@lists.collectionspace.org>

Subject: [Talk] Looking for Assistance with Basics

Hello-

I just completed installing, created a new tenant.

A few questions:

1- What is the address I should use to login to the tenant?

{my IP}:8180/collectionspace/ui/core/html/index.html

OR

{my IP}:8180/collectionspace/ui/{tenant}/html/index.html

If the answer is the first option then I am well on my way.

If it is the second option...

2- I cannot login. The suggested logins for both admin and reader return an invalid user/password combo message. Attempting to use the Reset Password option and either of the suggested emails (admin@ or reader@) returns an error that says

The admin details in cspace-config.xml failed

Did I miss a step somewhere?

Thanks for all suggestions and help.

Jessica

CONFIDENTIALITY NOTICE

This e-mail and any attached files may contain information that is privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any dissemination, distribution, copying or use or this communication is strictly prohibited. If you received this e-mail by accident, please notify the sender immediately and destroy this e-mail and all copies of it.

CONFIDENTIALITY NOTICE

This e-mail and any attached files may contain information that is privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any dissemination, distribution, copying or use or this communication is strictly prohibited. If you received this e-mail by accident, please notify the sender immediately and destroy this e-mail and all copies of it.

CONFIDENTIALITY NOTICE

This e-mail and any attached files may contain information that is privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any dissemination, distribution, copying or use or this communication is strictly prohibited. If you received this e-mail by accident, please notify the sender immediately and destroy this e-mail and all copies of it.

Jessica, The first startup error I see in the "catalina.out" log file is this: ERROR [localhost-startStop-1] [org.collectionspace.services.common.config.TenantBindingConfigReaderImpl:194] Ignoring duplicate binding definition for tenant id=1 existing name=core.collectionspace.org conflicting (ignored) name=collections.plimoth.org It seems your new tenant "collections.plimoth.org" has the same tenant ID as the "core.collectionspace.org" tenant. This results in your new tenant's configuration being ignored. To fix this, edit the settings.xml file in the Application source tree at ../application/tomcat-main/src/main/resources/tenants/{tenant}/settings.xml to give your tenant a new and unique ID. There are two XML elements in this file where you'll need to put your new tenant ID. The first is at the settings->admin->tenant element. The second is at settings->persistence->service->tenant->id element. After you've made this change, * shutdown tomcat * rebuild the application layer -i.e., from the root Application src directory run "mvn clean install -DskipTests" * redeploy the services layer -i.e., from the root Services src directory run "ant undeploy deploy import" Feel free to send a fresh set of log files if you still have problems after making these changes. -Richard ________________________________________ From: Jessica Rudden-Dube <jrudden-dube@plimoth.org> Sent: Tuesday, November 15, 2016 7:17 AM To: Richard Millet Cc: talk@lists.collectionspace.org Subject: Re: [Talk] Looking for Assistance with Basics Hi All, Please find attached the log file zip Thanks for any help! Jessica On Mon, Nov 14, 2016 at 5:26 PM, Richard Millet <richard.millet@lyrasis.org<mailto:richard.millet@lyrasis.org>> wrote: Jessica, Maybe I (we) can learn something from your log files. Please follow these instructions: 1. Shutdown your tomcat/cspace instance 2. Delete all the existing tomcat log files from ../apache-tomcat-7.057/logs directory 3. Restart tomcat/cspace 4. After a few minutes, shutdown tomcat/cspace 5. Zip up and email the entire ../apache-tomcat-7.057/logs directory Thanks, Richard ________________________________________ From: Jessica Rudden-Dube <jrudden-dube@plimoth.org<mailto:jrudden-dube@plimoth.org>> Sent: Monday, November 14, 2016 1:15 PM To: Richard Millet Cc: talk@lists.collectionspace.org<mailto:talk@lists.collectionspace.org> Subject: Re: [Talk] Looking for Assistance with Basics Still no luck. I verified all of the above and attempted login through the backend services and nothing- it just keeps prompting me to login- no error messages returned. Jessica On Mon, Nov 14, 2016 at 3:14 PM, Richard Millet <richard.millet@lyrasis.org<mailto:richard.millet@lyrasis.org><mailto:richard.millet@lyrasis.org<mailto:richard.millet@lyrasis.org>>> wrote: Jessica, Here are some things to try: * Verify that the tenant is enabled/ - In the source file ../application/tomcat-main/src/main/resources/tenants/{tenant}/settings.xml, ensure the value of the XML element settings->persistence->services->create-disabled is set to 'false' - if it is not set to 'false' then: + shutdown tomcat/cspace if it is running + set the value to 'false' + rebuild the Application layer -i.e., mvn clean install -DskipTests + redeploy the Services layer -i.e., from the Services root src directory run "ant undeploy deploy import" + restart tomcat/cspace * Verify the username and password you're using matches those in the tenant's deployed settings.xml file at ../apache-tomcat-7.057/lib/tenants/{tenant}/settings.xml * From a browser window/tab, try logging into the tenant's backend services at http://{yourip}:8180/cspace-services/collectionobjects using the credentials found in the settings.xml file (see above) Let us know if that helps. -Richard ________________________________________ From: Talk <talk-bounces@lists.collectionspace.org<mailto:talk-bounces@lists.collectionspace.org><mailto:talk-bounces@lists.collectionspace.org<mailto:talk-bounces@lists.collectionspace.org>>> on behalf of Jessica Rudden-Dube <jrudden-dube@plimoth.org<mailto:jrudden-dube@plimoth.org><mailto:jrudden-dube@plimoth.org<mailto:jrudden-dube@plimoth.org>>> Sent: Monday, November 14, 2016 10:34 AM To: talk@lists.collectionspace.org<mailto:talk@lists.collectionspace.org><mailto:talk@lists.collectionspace.org<mailto:talk@lists.collectionspace.org>> Subject: [Talk] Looking for Assistance with Basics Hello- I just completed installing, created a new tenant. A few questions: 1- What is the address I should use to login to the tenant? {my IP}:8180/collectionspace/ui/core/html/index.html OR {my IP}:8180/collectionspace/ui/{tenant}/html/index.html If the answer is the first option then I am well on my way. If it is the second option... 2- I cannot login. The suggested logins for both admin and reader return an invalid user/password combo message. Attempting to use the Reset Password option and either of the suggested emails (admin@ or reader@) returns an error that says The admin details in cspace-config.xml failed Did I miss a step somewhere? Thanks for all suggestions and help. Jessica CONFIDENTIALITY NOTICE This e-mail and any attached files may contain information that is privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any dissemination, distribution, copying or use or this communication is strictly prohibited. If you received this e-mail by accident, please notify the sender immediately and destroy this e-mail and all copies of it. CONFIDENTIALITY NOTICE This e-mail and any attached files may contain information that is privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any dissemination, distribution, copying or use or this communication is strictly prohibited. If you received this e-mail by accident, please notify the sender immediately and destroy this e-mail and all copies of it. CONFIDENTIALITY NOTICE This e-mail and any attached files may contain information that is privileged and/or confidential. If you are not the intended recipient, you are hereby notified that any dissemination, distribution, copying or use or this communication is strictly prohibited. If you received this e-mail by accident, please notify the sender immediately and destroy this e-mail and all copies of it.
JR
Jessica Rudden-Dube
Wed, Nov 16, 2016 7:07 PM

Alright!

I did your suggested changes. Still nothing. I went back, wiped the server
and redid the entire process- this time with a Tenant ID that wasn't "1" or
"2". I am now up and running.

Just a few notes for us newbies- it should be very clear in the
Configuration instructions that you need to pick a number that isn't 1 or
2! Sounds stupid, but when you are trying to make sense of this as a
beginner the more "duh" information the better! Also the path that is
indicated for checking to verify the tenant id in the instructions
is incorrect. It is listed as

application\tomcat-main\src\main\resources<your_tenant_short_name>-tenant.xml,

and the file you actually need to check is

application/tomcat-main/src/main/resources/tenants/<your-tenant-short-name>/settings.xml

Thanks again for your help and your time.

Jessica Rudden-Dube

Deputy Director

Media, Design and Collections

(508) 746-1622 x8104

PLIMOTH PLANTATION
P.O. Box 1620 | Plymouth, MA 02362
www.plimoth.org

On Tue, Nov 15, 2016 at 12:02 PM, Richard Millet <richard.millet@lyrasis.org

wrote:

Jessica,

The first startup error I see in the "catalina.out" log file is this:

ERROR [localhost-startStop-1] [org.collectionspace.services.common.config.
TenantBindingConfigReaderImpl:194] Ignoring duplicate binding definition
for tenant id=1 existing name=core.collectionspace.org
http://core.collectionspace.org conflicting (ignored)
name=collections.plimoth.org http://collections.plimoth.org

It seems your new tenant "collections.plimoth.org" has the same tenant ID
as the "core.collectionspace.org" tenant.  This results in your new
tenant's configuration being ignored.  To fix this, edit the settings.xml
file in the Application source tree at ../application/tomcat-main/
src/main/resources/tenants/{tenant}/settings.xml to give your tenant a
new and unique ID.  There are two XML elements in this file where you'll
need to put your new tenant ID.  The first is at the
settings->admin->tenant element.  The second is at
settings->persistence->service->tenant->id element.

After you've made this change,

  • shutdown tomcat

  • rebuild the application layer -i.e., from the root Application src
    directory run "mvn clean install -DskipTests"

  • redeploy the services layer -i.e., from the root Services src directory
    run "ant undeploy deploy import"

Feel free to send a fresh set of log files if you still have problems
after making these changes.

-Richard

From: Jessica Rudden-Dube jrudden-dube@plimoth.org

Sent: Tuesday, November 15, 2016 7:17 AM

To: Richard Millet

Cc: talk@lists.collectionspace.org

Subject: Re: [Talk] Looking for Assistance with Basics

Hi All,

Please find attached the log file zip

Thanks for any help!

Jessica

On Mon, Nov 14, 2016 at 5:26 PM, Richard Millet <
richard.millet@lyrasis.orgmailto:richard.millet@lyrasis.org> wrote:

Jessica,

Maybe I (we) can learn something from your log files.  Please follow these
instructions:

  1. Shutdown your tomcat/cspace instance

  2. Delete all the existing tomcat log files from
    ../apache-tomcat-7.057/logs directory

  3. Restart tomcat/cspace

  4. After a few minutes, shutdown tomcat/cspace

  5. Zip up and email the entire ../apache-tomcat-7.057/logs directory

Thanks,

Richard

From: Jessica Rudden-Dube <jrudden-dube@plimoth.org<mailto:
jrudden-dube@plimoth.org>>

Sent: Monday, November 14, 2016 1:15 PM

To: Richard Millet

Cc: talk@lists.collectionspace.orgmailto:talk@lists.collectionspace.org

Subject: Re: [Talk] Looking for Assistance with Basics

Still no luck. I verified all of the above and attempted login through the
backend services and nothing- it just keeps prompting me to login- no error
messages returned.

Jessica

On Mon, Nov 14, 2016 at 3:14 PM, Richard Millet <
richard.millet@lyrasis.orgmailto:richard.millet@lyrasis.org<mailto:
richard.millet@lyrasis.orgmailto:richard.millet@lyrasis.org>> wrote:

Jessica,

Here are some things to try:

  • Verify that the tenant is enabled/

    • In the source file ../application/tomcat-main/
      src/main/resources/tenants/{tenant}/settings.xml, ensure the value of the
      XML element settings->persistence->services->create-disabled is set to
      'false'

    • if it is not set to 'false' then:

      • shutdown tomcat/cspace if it is running

      • set the value to 'false'

      • rebuild the Application layer -i.e., mvn clean install
        -DskipTests

      • redeploy the Services layer -i.e., from the Services root src
        directory run "ant undeploy deploy import"

      • restart tomcat/cspace

  • Verify the username and password you're using matches those in the
    tenant's deployed settings.xml file at ../apache-tomcat-7.057/lib/
    tenants/{tenant}/settings.xml

  • From a browser window/tab, try logging into the tenant's backend
    services at http://{yourip}:8180/cspace-services/collectionobjects using
    the credentials found in the settings.xml file (see above)

Let us know if that helps.

-Richard

From: Talk <talk-bounces@lists.collectionspace.org<mailto:tal
k-bounces@lists.collectionspace.org><mailto:talk-bounces@lists.
collectionspace.orgmailto:talk-bounces@lists.collectionspace.org>> on
behalf of Jessica Rudden-Dube <jrudden-dube@plimoth.org<mailto:
jrudden-dube@plimoth.org><mailto:jrudden-dube@plimoth.org<mailto:jrudden-
dube@plimoth.org>>>

Sent: Monday, November 14, 2016 10:34 AM

To: talk@lists.collectionspace.org<mailto:talk@lists.collectionspace.org

<mailto:talk@lists.collectionspace.org<mailto:talk@lists.

collectionspace.org>>

Subject: [Talk] Looking for Assistance with Basics

Hello-

I just completed installing, created a new tenant.

A few questions:

1- What is the address I should use to login to the tenant?

{my IP}:8180/collectionspace/ui/core/html/index.html

OR

{my IP}:8180/collectionspace/ui/{tenant}/html/index.html

If the answer is the first option then I am well on my way.

If it is the second option...

2- I cannot login. The suggested logins for both admin and reader return
an invalid user/password combo message. Attempting to use the Reset
Password option and either of the suggested emails (admin@ or reader@)
returns an error that says

The admin details in cspace-config.xml failed

Did I miss a step somewhere?

Thanks for all suggestions and help.

Jessica

CONFIDENTIALITY NOTICE

This e-mail and any attached files may contain information that is
privileged and/or confidential. If you are not the intended recipient, you
are hereby notified that any dissemination, distribution, copying or use or
this communication is strictly prohibited. If you received this e-mail by
accident, please notify the sender immediately and destroy this e-mail and
all copies of it.

CONFIDENTIALITY NOTICE

This e-mail and any attached files may contain information that is
privileged and/or confidential. If you are not the intended recipient, you
are hereby notified that any dissemination, distribution, copying or use or
this communication is strictly prohibited. If you received this e-mail by
accident, please notify the sender immediately and destroy this e-mail and
all copies of it.

CONFIDENTIALITY NOTICE

This e-mail and any attached files may contain information that is
privileged and/or confidential. If you are not the intended recipient, you
are hereby notified that any dissemination, distribution, copying or use or
this communication is strictly prohibited. If you received this e-mail by
accident, please notify the sender immediately and destroy this e-mail and
all copies of it.

--
CONFIDENTIALITY NOTICE
This e-mail and any attached files may contain information that is
privileged and/or confidential. If you are not the intended recipient, you
are hereby notified that any dissemination, distribution, copying or use or
this communication is strictly prohibited. If you received this e-mail by
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Alright! I did your suggested changes. Still nothing. I went back, wiped the server and redid the entire process- this time with a Tenant ID that wasn't "1" or "2". I am now up and running. Just a few notes for us newbies- it should be very clear in the Configuration instructions that you need to pick a number that isn't 1 or 2! Sounds stupid, but when you are trying to make sense of this as a beginner the more "duh" information the better! Also the path that is indicated for checking to verify the tenant id in the instructions is incorrect. It is listed as application\tomcat-main\src\main\resources\<your_tenant_short_name>-tenant.xml, and the file you actually need to check is application/tomcat-main/src/main/resources/tenants/<your-tenant-short-name>/settings.xml Thanks again for your help and your time. Jessica Rudden-Dube Deputy Director Media, Design and Collections (508) 746-1622 x8104 *PLIMOTH PLANTATION* P.O. Box 1620 | Plymouth, MA 02362 www.plimoth.org On Tue, Nov 15, 2016 at 12:02 PM, Richard Millet <richard.millet@lyrasis.org > wrote: > Jessica, > > The first startup error I see in the "catalina.out" log file is this: > > ERROR [localhost-startStop-1] [org.collectionspace.services.common.config. > TenantBindingConfigReaderImpl:194] *Ignoring duplicate binding definition > for tenant id=1 existing name=core.collectionspace.org > <http://core.collectionspace.org> conflicting (ignored) > name=collections.plimoth.org <http://collections.plimoth.org>* > > It seems your new tenant "collections.plimoth.org" has the same tenant ID > as the "core.collectionspace.org" tenant. This results in your new > tenant's configuration being ignored. To fix this, edit the settings.xml > file in the Application source tree at ../application/tomcat-main/ > src/main/resources/tenants/{tenant}/settings.xml to give your tenant a > new and unique ID. There are two XML elements in this file where you'll > need to put your new tenant ID. The first is at the > *settings->admin->tenant* element. The second is at > *settings->persistence->service->tenant->id* element. > > After you've made this change, > > * shutdown tomcat > > * rebuild the application layer -i.e., from the root Application src > directory run "mvn clean install -DskipTests" > > * redeploy the services layer -i.e., from the root Services src directory > run "ant undeploy deploy import" > > Feel free to send a fresh set of log files if you still have problems > after making these changes. > > -Richard > > ________________________________________ > > From: Jessica Rudden-Dube <jrudden-dube@plimoth.org> > > Sent: Tuesday, November 15, 2016 7:17 AM > > To: Richard Millet > > Cc: talk@lists.collectionspace.org > > Subject: Re: [Talk] Looking for Assistance with Basics > > Hi All, > > Please find attached the log file zip > > Thanks for any help! > > Jessica > > On Mon, Nov 14, 2016 at 5:26 PM, Richard Millet < > richard.millet@lyrasis.org<mailto:richard.millet@lyrasis.org>> wrote: > > Jessica, > > Maybe I (we) can learn something from your log files. Please follow these > instructions: > > 1. Shutdown your tomcat/cspace instance > > 2. Delete all the existing tomcat log files from > ../apache-tomcat-7.057/logs directory > > 3. Restart tomcat/cspace > > 4. After a few minutes, shutdown tomcat/cspace > > 5. Zip up and email the entire ../apache-tomcat-7.057/logs directory > > Thanks, > > Richard > > ________________________________________ > > From: Jessica Rudden-Dube <jrudden-dube@plimoth.org<mailto: > jrudden-dube@plimoth.org>> > > Sent: Monday, November 14, 2016 1:15 PM > > To: Richard Millet > > Cc: talk@lists.collectionspace.org<mailto:talk@lists.collectionspace.org> > > Subject: Re: [Talk] Looking for Assistance with Basics > > Still no luck. I verified all of the above and attempted login through the > backend services and nothing- it just keeps prompting me to login- no error > messages returned. > > Jessica > > On Mon, Nov 14, 2016 at 3:14 PM, Richard Millet < > richard.millet@lyrasis.org<mailto:richard.millet@lyrasis.org><mailto: > richard.millet@lyrasis.org<mailto:richard.millet@lyrasis.org>>> wrote: > > Jessica, > > Here are some things to try: > > * Verify that the tenant is enabled/ > > - In the source file ../application/tomcat-main/ > src/main/resources/tenants/{tenant}/settings.xml, ensure the value of the > XML element settings->persistence->services->create-disabled is set to > 'false' > > - if it is not set to 'false' then: > > + shutdown tomcat/cspace if it is running > > + set the value to 'false' > > + rebuild the Application layer -i.e., mvn clean install > -DskipTests > > + redeploy the Services layer -i.e., from the Services root src > directory run "ant undeploy deploy import" > > + restart tomcat/cspace > > * Verify the username and password you're using matches those in the > tenant's deployed settings.xml file at ../apache-tomcat-7.057/lib/ > tenants/{tenant}/settings.xml > > * From a browser window/tab, try logging into the tenant's backend > services at http://{yourip}:8180/cspace-services/collectionobjects using > the credentials found in the settings.xml file (see above) > > Let us know if that helps. > > -Richard > > ________________________________________ > > From: Talk <talk-bounces@lists.collectionspace.org<mailto:tal > k-bounces@lists.collectionspace.org><mailto:talk-bounces@lists. > collectionspace.org<mailto:talk-bounces@lists.collectionspace.org>>> on > behalf of Jessica Rudden-Dube <jrudden-dube@plimoth.org<mailto: > jrudden-dube@plimoth.org><mailto:jrudden-dube@plimoth.org<mailto:jrudden- > dube@plimoth.org>>> > > Sent: Monday, November 14, 2016 10:34 AM > > To: talk@lists.collectionspace.org<mailto:talk@lists.collectionspace.org > ><mailto:talk@lists.collectionspace.org<mailto:talk@lists. > collectionspace.org>> > > Subject: [Talk] Looking for Assistance with Basics > > Hello- > > I just completed installing, created a new tenant. > > A few questions: > > 1- What is the address I should use to login to the tenant? > > {my IP}:8180/collectionspace/ui/core/html/index.html > > OR > > {my IP}:8180/collectionspace/ui/{tenant}/html/index.html > > If the answer is the first option then I am well on my way. > > If it is the second option... > > 2- I cannot login. The suggested logins for both admin and reader return > an invalid user/password combo message. Attempting to use the Reset > Password option and either of the suggested emails (admin@ or reader@) > returns an error that says > > The admin details in cspace-config.xml failed > > Did I miss a step somewhere? > > Thanks for all suggestions and help. > > Jessica > > CONFIDENTIALITY NOTICE > > This e-mail and any attached files may contain information that is > privileged and/or confidential. If you are not the intended recipient, you > are hereby notified that any dissemination, distribution, copying or use or > this communication is strictly prohibited. If you received this e-mail by > accident, please notify the sender immediately and destroy this e-mail and > all copies of it. > > CONFIDENTIALITY NOTICE > > This e-mail and any attached files may contain information that is > privileged and/or confidential. If you are not the intended recipient, you > are hereby notified that any dissemination, distribution, copying or use or > this communication is strictly prohibited. If you received this e-mail by > accident, please notify the sender immediately and destroy this e-mail and > all copies of it. > > CONFIDENTIALITY NOTICE > > This e-mail and any attached files may contain information that is > privileged and/or confidential. If you are not the intended recipient, you > are hereby notified that any dissemination, distribution, copying or use or > this communication is strictly prohibited. If you received this e-mail by > accident, please notify the sender immediately and destroy this e-mail and > all copies of it. > > -- CONFIDENTIALITY NOTICE This e-mail and any attached files may contain information that is privileged and/or confidential. 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