Dear all, I need to your help. Today, my machine does not detect my X310 USRP anymore. Fan spins. All LEDs are off except the power (Attached photo) Ethernt LEDs are off. Thank you in advance. Regards, Ali

Hi Ali, I wonder if the FPGA is not coming up. I'm not sure what the LEDs do in that case and I don't have a device handy to check. You could try this recovery procedure to see if that fixes the problem. https://kb.ettus.com/X300/X310_Device_Recovery If not, the device may be damaged. Wade On Fri, Feb 17, 2023 at 8:07 AM <ali.mahbas@brunel.ac.uk> wrote: > Dear all, > > I need to your help. > > Today, my machine does not detect my X310 USRP anymore. > > Fan spins. > > All LEDs are off except the power (Attached photo) > > Ethernt LEDs are off. > > > Thank you in advance. > > Regards, > > Ali > _______________________________________________ > USRP-users mailing list -- usrp-users@lists.ettus.com > To unsubscribe send an email to usrp-users-leave@lists.ettus.com >

Hi Wade, Thank you for your response. This one has been suggested by the ETTUS support. Luckily it helped to solve the issue. Thank you though. Out of interest and for the future reference (as we have a number of USRPs), what would the options be if a device is damaged? Kind regards, Ali

On 21/02/2023 04:51, ali.mahbas@brunel.ac.uk wrote: > > Hi Wade, > > Thank you for your response. > > This one has been suggested by the ETTUS support. Luckily it helped to > solve the issue. Thank you though. > > Out of interest and for the future reference (as we have a number of > USRPs), what would the options be if a device is damaged? > > > Kind regards, > > Ali > > If a device fails, and it's within the warranty period, you can send a note to support@ettus.com, and they will issue an   RMA and you send the device back for replacement or repair. See:  Warranty and repair here: https://www.ettus.com/support/ordering-help/