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Trace SW2512 Problem

K
Krogenguy
Sun, Jul 5, 2009 11:33 PM

My Trace has developed a problem between the neutral wire and ground
as I can measure 45 VAC and 7 mils of current.  I disconnected the
outgoing AC load wires and the incoming AC load wires at the unit,
turned the it on to invert and can read the same 45 VAC as
mentioned.  Seems something inside the big white box is leaking to
the AC neutral.  Has anybody experienced this before?  Of course we
are in Ketchikan, AK w/ marginal internet so searching for info is
laborious as well as slow.  I did a quick check of the ground/zinc
protection and the DC voltages appear to be OK.
So what does the list think?
Tom

My Trace has developed a problem between the neutral wire and ground as I can measure 45 VAC and 7 mils of current. I disconnected the outgoing AC load wires and the incoming AC load wires at the unit, turned the it on to invert and can read the same 45 VAC as mentioned. Seems something inside the big white box is leaking to the AC neutral. Has anybody experienced this before? Of course we are in Ketchikan, AK w/ marginal internet so searching for info is laborious as well as slow. I did a quick check of the ground/zinc protection and the DC voltages appear to be OK. So what does the list think? Tom
BP
Bob Peterson
Mon, Jul 6, 2009 2:25 AM

Tom, sorry to say, in the 20+ years I've had the same model, I've never seen
that problem and the Owners Manual does not describe it.  I doubt that
anyone except an experienced Trace repair guy with a large cache of
replacement cards and parts can fix it.  Based on everything I've read here
about the abysmal service that Xantrex provides, I'd say it's well worth it
to try to find someone who can repair your U2512SW.  They may even be able
to diagnose the problem given the symptoms you're seeing.  But beware,
Trace-experienced repair folks are a dying breed and very hard to locate.  I
searched the net once and found all kinds of repair sites claiming
experience with Trace gear, but most were now defunct shops who hadn't even
bothered to shut down their web-sites!

Bob Peterson
"Lopaka Nane"
47' Lien Hwa CPMY
San Francisco

-----Original Message-----
From: trawlers-and-trawlering-bounces@lists.samurai.com
[mailto:trawlers-and-trawlering-bounces@lists.samurai.com] On Behalf Of
Krogenguy
Sent: Sunday, July 05, 2009 4:34 PM
To: TWL TWL
Subject: T&T: Trace SW2512 Problem

My Trace has developed a problem between the neutral wire and ground
as I can measure 45 VAC and 7 mils of current.  I disconnected the
outgoing AC load wires and the incoming AC load wires at the unit,
turned the it on to invert and can read the same 45 VAC as
mentioned.  Seems something inside the big white box is leaking to
the AC neutral.  Has anybody experienced this before?  Of course we
are in Ketchikan, AK w/ marginal internet so searching for info is
laborious as well as slow.  I did a quick check of the ground/zinc
protection and the DC voltages appear to be OK.
So what does the list think?
Tom


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Tom, sorry to say, in the 20+ years I've had the same model, I've never seen that problem and the Owners Manual does not describe it. I doubt that anyone except an experienced Trace repair guy with a large cache of replacement cards and parts can fix it. Based on everything I've read here about the abysmal service that Xantrex provides, I'd say it's well worth it to try to find someone who can repair your U2512SW. They may even be able to diagnose the problem given the symptoms you're seeing. But beware, Trace-experienced repair folks are a dying breed and very hard to locate. I searched the net once and found all kinds of repair sites claiming experience with Trace gear, but most were now defunct shops who hadn't even bothered to shut down their web-sites! Bob Peterson "Lopaka Nane" 47' Lien Hwa CPMY San Francisco -----Original Message----- From: trawlers-and-trawlering-bounces@lists.samurai.com [mailto:trawlers-and-trawlering-bounces@lists.samurai.com] On Behalf Of Krogenguy Sent: Sunday, July 05, 2009 4:34 PM To: TWL TWL Subject: T&T: Trace SW2512 Problem My Trace has developed a problem between the neutral wire and ground as I can measure 45 VAC and 7 mils of current. I disconnected the outgoing AC load wires and the incoming AC load wires at the unit, turned the it on to invert and can read the same 45 VAC as mentioned. Seems something inside the big white box is leaking to the AC neutral. Has anybody experienced this before? Of course we are in Ketchikan, AK w/ marginal internet so searching for info is laborious as well as slow. I did a quick check of the ground/zinc protection and the DC voltages appear to be OK. So what does the list think? Tom _______________________________________________ http://lists.samurai.com/mailman/listinfo/trawlers-and-trawlering To unsubscribe or modify your subscription options (get password, change email address, etc) go to: http://lists.samurai.com/mailman/options/trawlers-and-trawlering Trawlers & Trawlering and T&T are trademarks of Water World Productions. Unauthorized use is prohibited.
MR
Mark Richter
Mon, Jul 6, 2009 1:20 PM

Tom,
What made you want to measure the voltage between the ground and neutral in
the first place?  Was there some performance problem with the inverter?

Was there a load on the unit when the first voltage and current measurement
was made?  If the unit is in search mode  (looking for a load to power)
things are a bit difficult to interpret.

Mark Richter, Ortona, FL on the Okeechobee Waterway
Mark's Mobile Marine
Electrical system design, installation and repair at my dock or yours

My Trace has developed a problem between the neutral wire and ground  as I
can measure 45 VAC and 7 mils of current.  I disconnected the  outgoing AC
load wires and the incoming AC load wires at the unit,  turned the it on
to invert and can read the same 45 VAC as  mentioned.  Seems something
inside the big white box is leaking to  the AC neutral.  Has anybody
experienced this before?  Of course we  are in Ketchikan, AK w/ marginal
internet so searching for info is  laborious as well as slow.  I did a
quick check of the ground/zinc  protection and the DC voltages appear to
be OK.
So what does the list think?
Tom

Tom, What made you want to measure the voltage between the ground and neutral in the first place? Was there some performance problem with the inverter? Was there a load on the unit when the first voltage and current measurement was made? If the unit is in search mode (looking for a load to power) things are a bit difficult to interpret. Mark Richter, Ortona, FL on the Okeechobee Waterway Mark's Mobile Marine Electrical system design, installation and repair at my dock or yours > My Trace has developed a problem between the neutral wire and ground as I > can measure 45 VAC and 7 mils of current. I disconnected the outgoing AC > load wires and the incoming AC load wires at the unit, turned the it on > to invert and can read the same 45 VAC as mentioned. Seems something > inside the big white box is leaking to the AC neutral. Has anybody > experienced this before? Of course we are in Ketchikan, AK w/ marginal > internet so searching for info is laborious as well as slow. I did a > quick check of the ground/zinc protection and the DC voltages appear to > be OK. > So what does the list think? > Tom