Hello all, Happy New Year! 2016 is going to be busy for me on many fronts, one of which is a discussion around KPIs for lawyers, prosecutors, risk managers and law clerks. This is being led by a new process of defending requests for new staff that requires me to show that everyone is working as effectively and efficiently as possible. Legal hasn't been through a LEAN review yet, but it is coming. Any help in this area would be much appreciated. Also on the law office front, a commissioner at the City has advised that a Toronto law firm has "embraced" open concept for lawyers. We have always argued that the nature of our work has meant that lawyers need offices. The whole thing makes me a bit uncomfortable, but maybe there is merit to it? Any feedback on these matters would be very much appreciated! Mary Ellen [cid:CAAA3CE2-EFCC-4490-B1A9-7D78571693F9] Mary Ellen Bench City Solicitor T 905-615-3200 ext.5393 maryellen.bench@mississauga.ca<mailto:maryellen.bench@mississauga.ca> | twitter.com/maryellen.bench City of Mississauga<http://www.mississauga.ca/> | City Manager's Department, Legal Services Division